Service Call Conditions
D062/D063/D065/D066 3-70 SM Appendix
Printer ready error
964 D
The print ready signal is not
generated for more than 17
seconds after the IPU received
the print start signal.
Software defective
Print image data transfer error
984 D
After a data transfer begins from
the controller to the engine via
the PCI bus, the transfer does
not end within 15 s.
Controller (SIMAC) board defective
BICU defective
BICU/controller disconnected
Scanned image data transmission error
985 D
After a data transfer begins from
the engine to the controller via
the PCI bus, the transfer does
not end within 3 s.
Controller (SIMAC) board defective
BICU defective
BICU/controller disconnected
Software error 1
986 D
The write parameter received by
the write module at the beginning
of the setting table is NULL.
Controller (SIMAC) board defective
BICU defective
BICU/controller disconnected
Software Performance Error 1 GW
An unexpected operation was encountered by the software.
990 B
Software crash, reboot the machine
If the HDDs have just been replaced, be sure to download the stamp
data (SP 5853).
With SP5990 004(SMC Report – Logging Data), print the most recent
information for SC990.
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