Message Causes Solutions
"Address Book is currently in
use by another function.
Authentication has failed."
The machine currently
cannot perform
authentication because the
Address Book is being used
by another function.
Wait a while, and then retry the
operation.
"Unauthorized Copy
Prevention error occurred.
Job cancelled."
You tried to store a file in the
Document Server when
[Unauthorized Copy
Prevention] was specified.
Only when using PCL 6 / PostScript
3
On the printer driver, select a job
type other than [Document
Server] in "Job Type:" or deselect
[Unauthorized Copy Prevention].
"Unauthorized Copy
Prevention error occurred.
Job cancelled."
The [Enter User Text:] field
on the [Unauthorized Copy
Prevention for Pattern
Details] screen is blank.
Only when using PCL 6 / PostScript
3
On the printer driver's [Detailed
Settings] tab, click [Effects] in
"Menu:". Select [Unauthorized
Copy Prevention], and then click
[Details] to display [Unauthorized
Copy Prevention for Pattern
Details]. Enter text in [Enter User
Text:].
"Unauthorized Copy
Prevention error occurred.
Job cancelled."
The resolution is set to a
value less than 600 dpi
when [Unauthorized Copy
Prevention] is specified.
On the printer driver, set the resolution
to 600 dpi or higher, or deselect
[Unauthorized Copy Prevention].
"Auto-registration of user
information has failed."
Automatic registration of
information for LDAP
Authentication or Windows
Authentication failed
because the Address Book is
full.
For details about automatic registration
of user information, see Security Guide
.
"Cannot store data of this
size."
The paper size exceeded
the capacity of the
Document Server.
Reduce the paper size of the file that
you want to send to a size that the
Document Server can store. Custom
size files can be sent but not stored
afterward.
10. Troubleshooting
178
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