Error Code Cause Solution
L0511-000 The authentication server login name
is the same as a user name already
registered on the machine. (Names
are distinguished by the unique
attribute specified in the LDAP
authentication settings.)
1. Delete the old, duplicated name
or change the login name.
2. If the authentication server has just
been changed, delete the old name
on the server.
L0607-001 An authentication error occurred
because the Address Book is being
used at another location.
Wait a few minutes and then try
again.
L606-004 Authentication failed because the
user name contains language that
cannot be used by general users.
Do not use "other", "admin",
"supervisor" or "HIDE*" in general
user accounts.
L0612-005 Authentication failed because no
more users can be registered. (The
number of users registered in the
Address Book has reached
capacity.)
Ask the user administrator to delete
unused user accounts in the Address
Book.
L0707-001 An authentication error occurred
because the Address Book is being
used at another location.
Wait a few minutes and then try
again.
Integration Server authentication
Error Code Cause Solution
I0103-000 A TWAIN operation occurred
during authentication.
Make sure no other user is logged in
to the machine, and then try again.
8. Troubleshooting
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