Ricoh D037 - Page 427

SC Tables
SM Appendix 4-5 D037/D038/D040/D041
Appendix:
Service Call
Conditions
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
Scanner home position error 1
The scanner home position sensor does not detect the “OFF” condition
during operation.
 Scanner motor driver defective
 Scanner motor defective
 Harness between BCU and scanner motor disconnected
 Scanner HP sensor defective
 Harness between BCU and HP sensor disconnected
120 D
1. Check the cable connection between the BCU and scanner motor.
2. Check the cable connection between the BCU and HP sensor.
3. Replace the scanner motor.
4. Replace the scanner HP sensor.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
Scanner home position error 2
The scanner home position sensor does not detect the “ON” condition
during operation.
 Scanner motor driver defective
 Scanner motor defective
 Harness between BCU and scanner motor disconnected
 Scanner HP sensor defective
 Harness between BCU and HP sensor disconnected
121 D
1. Check the cable connection between the BCU board and scanner
motor.
2. Check the cable connection between the BCU and HP sensor.
3. Replace the scanner motor.
4. Replace the HP sensor.