Service Call Conditions
SM 4-3 G160/G161
G160/G161
4.2 SERVICE CALL CONDITIONS
4.2.1 SUMMARY
1. All SCs are logged.
2. If a PCB is suspected to be the cause of a problem, first disconnect then
reconnect the connectors before you replace them.
3. If a motor is suspected to be the cause of a problem,first check the mechanical
load before you replace motors or sensors if the problem concerns a motor lock.
There are 4 levels of service call conditions.
Level Definition Reset Procedure
A
To prevent damage to the machine, the main
machine cannot be operated until a service
representative has reset the SC.
Do SP 5810, and then turn the
main power switch off and on.
B
SCs that disable only the features that use the
defective item. Although these SCs are not
shown to the user under normal conditions,
they are displayed on the operation panel only
when the defective feature is selected.
Turn the operation switch or
main switch off and on.
C
The SC history is updated. The machine can
be operated as usual.
The SC will not be displayed.
Only the SC history is updated.
D
Turning the main switch off then on resets SCs
displayed on the operation panel. These are
redisplayed if the error occurs again.
Turn the operation switch off
and on.
4.2.2 SC CODE DESCRIPTIONS
Remove the NVRAM from the old board and install it on the new one when you
replace the EGB or the controller board.
The SC level is indicated under SC number in the list below.
The numbers (1, etc.) in the “Possible Cause/Requirement Action” column indicate the
required actions.
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