Service Call Conditions
SM 4-29 G160/G161
G160/G161
SC
[Level]
Symptom Possible Cause/Required Action
[D] An error is detected while the
all data of the HDD or
NVRAM are formatted
logically by the Data
Overwrite Security Unit
(B735).
The logical format for HDD fails.
1. Turn the main switch off/on and try the
operation again.
876 Log Data Error
Log Data Error 1
001
[D]
An error was detected in the handling of the log data at power on or during
machine operation. This can be caused by switching the machine off while it
is operating.
1. Initialize the HDD with SP5832-004.
Log Data Error 2
002
[D]
The DESS module is not installed when the DESS module is set to ON.
1. Replace the DESS module.
2. Turn off the DESS module function.
Log Data Error 3
003
[D]
Invalid encryption key log due to defective NVRAM data
1. Initialize the HDD with SP5832-004.
2. Disable the log encryption setting.
Log Data Error 4
004
[D]
Unusual encryption function log due to the defective NVRAM data
1. Initialize the HDD with SP5832-004.
Log Data Error 5
005
[D]
NVRAM or HDD, which is used in other machine, is installed.
1. Reinstall the previous NVRAM or HDD.
2. Initialize the HDD with SP5832-004.
Log Data Error 99
099
[D]
Other than above causes
1. Ask your supervisor.
HDD Data Overwrite Security SD card error
877
[B]
The all delete cannot be
executed even though the
Defective SD card (B735)
Not installed SD card (B735)