SERVICE CALL CONDITIONS
G104 4-10 SM
Item
SC
[Level]
Symptom Possible Cause/Required Action
TD sensor: Initial adjustment error [K] 372
[D]
Vt is not (A ± 0.2) when
initial setting for TD sensor
is executed.
A = SP3011-001 for [K]
• Defective connector connection
• Defective TD sensor
• The toner density in the developer is different
from the initial condition.
1. Replace the PCU.
TD sensor: Initial adjustment error [M] 373
[D]
Vt is not (A ± 0.2) when
initial setting for TD sensor
is executed.
A = SP3011-002 for [M]
Same as 372
TD sensor: Initial adjustment error [C]: same as 372 374
[D]
Vt is not (A ± 0.2) when
initial setting for TD sensor
is executed.
A = SP3011-003 for [C]
Same as 372
TD sensor: Initial adjustment error [Y]: same as 372 375
[D]
Vt is not (A ± 0.2) when
initial setting for TD sensor
is executed.
A = SP3011-004 for [Y]
Same as 372
Drum gear position sensor error 380
[C]
When receiving the input
signal of drum gear position
sensor is not correctly
done, SC380 is logged.
• Unclean or defective drum gear position sensor
1 Clean the drum gear position sensor.
2 Replace the drive unit.
Drum motor error [K] 396
[D]
The LOCK signal is not
detected for 2 seconds
more while the start signal
of the drum motor for black
PCU is output.
• OPC motor slip due to the excessive load
1. Clean the PCU.
2. Check the cable from the Black OPC/
Development motor. Replace it if necessary.
3. Replace the EGB.
4. Replace the Black OPC/ Development motor.
Drum motor error [CMY] 397
[D]
The LOCK signal is not
detected for 2 seconds
more while the start signal
of the drum motor for color
PCU is output.
Same as SC 396
ID sensor correction error 400
[D]
Regular Vsp is not (4 ± 0.5
V) when ID sensor
correction is executed.
• Defective ID sensors
• Dirty ID sensors or transfer belt
• ID sensor life is over.
1. Replace the ID sensors.
ID sensor: LED adjustment error 418
[D]
LED PWM adjustment is
not [A] for three times
consecutively.
[A] = 50 < [A] < 400
• Defective ID sensors
• Dirty ID sensors or transfer belt
• ID sensor life is over.
1. Replace the ID sensors.