Roche Diagnostics May 2009
D-32 Service Manual · Version 9.0
7 Troubleshooting cobas b 221 system
System stops
Error 10352 "Program error"
A communications error occurred as part of the programming of the module
processors.
o Turn the instrument off, wait at least 3 minutes, and turn it back on.
o Replace the FMS control board.
e
For instructions, see Replacing the FMS control board on page B-35.
Errors 10353, 10388 "Program error"
A communications error occurred as part of the programming of the module
processors.
o Turn the instrument off, wait at least 3 minutes, and turn it back on.
o Replace touch screen/PC unit.
e
For instructions, see Replacing the touch screen/PC unit on page B-95.
Error 10389 "Program error"
A communications error occurred as part of the programming of the module
processors.
o Turn the instrument off, wait at least 3 minutes, and turn it back on.
o Replace the printer.
e
For instructions, see Replacing the Printer on page B-108.
Errors 10416...10419 "Hardware conflict"
A defective module was detected within the scope of the module communications.
o Turn the instrument off, wait at least 3 minutes, and turn it back on.
o Replace the mainboard unit.
e
For instructions, see Replacing the Mainboard unit on page B-89.
Errors 10424...10426 "Hardware error"
A defective module was detected within the scope of the module communications.
o Turn the instrument off, wait at least 3 minutes, and turn it back on.
o Replace the mainboard unit.
e
For instructions, see Replacing the Mainboard unit on page B-89.
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