Annex A - Troubleshooting
F@st™ 2804v2 Reference Manual - 253329475-A
Page A-8 Sagemcom document. Reproduction and disclosure prohibited
A.6 Restarting your router
When your router does not operate properly, we advise you to restart it:
• switch off the
button located on the rear panel of your router then switch it on again.
or
• click on the "Reboot" button located in the top right of the welcome page of your HTTP
configurator.
During restarting, the status of the LEDs is the following:
The
LED lights in first followed-up by the four Ethernet LEDs (1 to 4), then these last light
out. The
and Ethernet (that which corresponds to the connected interface) LEDs light on
steady and the
LED blinks during the time of the establishment of the ADSL link then lights
on steady like the
LED. The LED lights "Red" on steady then lights "Green" on steady
when a PPP session has been created.
Note: It lasts around one minute.
A.7 Returning to the factory configuration
If you loose your password or if, after having entered new parameters in your router, you cannot
access the Internet nor the HTTP configurator, you can restore the normal operation with the
“factory” parameters via the “Restore Default” procedure.
When the procedure is finished you will have to enter again your connection ID and connection
password delivered by your ISP (Internet Service Provider) (see Internet Connection -
subsection 5.6)
To return to the factory configuration:
• In the top left of your configuration tool's welcome page, select the Management heading
then the Restore default sub-menu in the Setting menu.
• or press and hold for about 10 seconds on the button marked "REG" on the back of your
router.
This operation deletes the entire personalised configuration of your
router: Password, Configuration, etc.
After a return to factory configuration, it is necessary to install your router again
using the installation CD-ROM, or to enter again the ADSL connection data supplied
by your Internet Service Provider (ISP) (see Internet Connection section - § 5.6).
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