SAM4s SPS-2000 Operator Manual v1.18 Basic Operations • 87
4. If the system is programmed to warn the operator if items are held when the check is
stored, (See P mode System Options/Tracking File Options #5) the held item
message displays. The message will list all checks with held items, so that the server
is reminded of other checks/tables where held items may need to be released.
5. Touch CLOSE to store the check.
Print All Held Items
1. Recall an order with held items. (Flag is set to automatically select held items.)
Touch any key except PRINT HOLD (or Repeat) to de-select items if you are
proceeding with any other operation.
2. Touch PRINT HOLD. (Hold status is removed for selected items; items will be sent
to appropriate output when the check is serviced.)
Note: This operation has been enhanced at software version 2.00x: items are now
selected when the guest check is recalled (visually with a “S”). When a guest check with
HELD items is recalled items can be selected using the ENTER function key. This will
add a “S” in front of the item. When [PRINT HOLD] is pressed, the “S” will be
removed and when the guest check is serviced those items will be released to the KP or
KVS. Any item with a “H” will continue to be HELD.
Print an Individual Item
1. Recall an order with held items. (Option to automatically select held items is set to
“No”.)
2. Touch the item you wish to print.
3. Touch PRINT HOLD. (Hold status is removed for selected item; item will be sent
to appropriate output when the check is serviced.)
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