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PROXPRESS M332 SERIES
Samsung PROXPRESS M332 SERIES Service Manual
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4.
T
roubleshooting
M402xNX
NOTE
When
using
the
touch
screen,
only
use
your
nger
.
Sharp
objects
can
damage
the
screen.
v
v
w
w
x
x
y
y
1
Display
screen
Displays
the
current
status
and
allows
you
to
access
available
menus.
2
Cancel
Stops
current
operation.
3
Power
T
urns
the
power
on
or
of
f,
or
wakes
up
the
machine
from
the
power
save
mode.
4
Status
LED
Indicates
the
status
of
your
machine.
Copyright©
1995-2016
SAMSUNG.
All
rights
reserved.
4-3
76
78
Table of Contents
Table of Contents
2
Precautions
5
Safety Warning
5
Caution for Safety
6
Electric Shock and Fire Safety Precautions
6
Toxic Material
6
Assembly and Disassembly Precautions
8
Handling Precautions
8
Disregarding this Warning May Cause Bodily Injury
9
ESD Precautions
10
Product Specifications
11
Specifications
11
Product Overview
11
General
12
Specifications
12
Print
13
Controller and Software
14
Paper Handling
15
Consumables
17
Maintenance Part
18
Product Description
19
Front View
19
Rear View
20
Paper Path
21
System Layout
22
Feeding Part
23
Image Creation
25
Fuser Unit
27
LSU (Laser Scanning Unit)
28
Drive Unit
29
Hardware Configuration
30
Main Controller (M332X_M382X_M402Xnd)
33
Main Controller (M402Xnx)
37
OPE Controller
39
So-DIMM Pba
40
SCF PBA - Optional
41
Wlan(M382Xdw Model Only)
41
Crum Pba
42
SMPS Board
43
HVPS Board
44
Engine Firmware Control Algorithm
45
Feeding
45
Transfer
45
Fusing
46
Lsu
46
Software Descriptions
47
Architecture
47
Software System Overview
47
Data and Control Flow
48
Disassembly and Reassembly
50
Precautions When Replacing Parts
50
Precautions When Assembling and Disassembling
50
Precautions When Handling PBA
50
Releasing Plastic Latches
51
Screws Used in the Printer
52
Replacing the Main SVC Parts
53
Left and Right Cover
53
Front Cover
54
Rear and Top Cover
55
Main Board
57
HVPS Board
58
SMPS Board
59
Laser Scanning Unit (LSU)
59
Fuser Unit
60
Main Drive Unit
61
Feed Drive Unit
62
Pick-Up Roller
63
Transfer Roller
64
OPE Board
64
MP Unit
66
Bin-Full Sensor
66
Regi_Feed_Empty Sensor
67
Reverse Roller
68
Scf(Second Cassette Feeder) Unit
69
SCF Main Board
69
SCF Right Cover
69
SCF Clutch
70
SCF Main Motor
70
SCF Pick Up_Forward Roller
71
SCF Reverse Roller
71
SCF Lift Assy
72
SCF Main Drive Unit
72
SCF Pick-Up Unit
73
Troubleshooting
75
Alignment and Adjustments
75
Control Panel
75
Understanding the Status LED
78
Clearing Paper Jams
79
Useful Menu Item for Service
91
Periodic Defective Image
93
Useful Management Tools
94
Using Samsung Easy Printer Manager
94
Using Samsung Printer Status (Windows Only)
96
Using Syncthru Web Service (SWS)
97
Update the Firmware by Using the USB Port
99
Updating Firmware
99
Update the Firmware by Using the Network
100
Service Mode
102
Troubleshooting
106
Procedure of Checking the Symptoms
106
Basic Check List
107
Error Code and Troubleshooting
108
Error Code
110
Error Message
110
Error: #A1-1110 Turn off then on
110
Install Toner
111
Prepare New Cartridge
111
Replace New Cartridge
111
Error: #C1-1711 Call for Service
112
Error: #C1-1712 Call for Service
112
Not Compatible Toner Cartridge
112
Install Toner
113
Prepare New Cartridge
113
Replace New Cartridge
113
Error: #C2-1710 Call for Service
114
Error: #C2-1711 Call for Service
114
Error: #C2-1712 Call for Service
114
Not Compatible Toner Cartridge
114
Not Installed Imaging Unit
115
Not Compatible Imaging Unit
116
Replace New Tray 1 Roller
116
Replace New Tray 1 Roller
117
Replace New Tray 2 Roller
118
Error Message
118
Paper Jam in Tray
119
Tray 2 Door Open. Close It
120
Error: #H1-1230 Check Tray 2
121
Tray2 Not Install
122
Paper Empty in Tray
123
Paper Jam in Tray
124
Paper Jam in MP Tray
125
Paper Empty in All Tray
126
Paper Empty in Tray
126
Paper Empty in MP Tray
127
Paper Jam Inside Machine
128
Paper Jam in Exit Area
129
Output bin Full. Remove Paper
130
Error: #S2-3310 Turn off then
131
Door Open. Close It
132
Network Error
133
Error #U1-2315 Turn off then on
134
Error #U1-2320 Turn off then on
134
Error #U1-2330 Turn off then on
134
Error #U1-2334 Turn off then on
134
Error #U1-2340 Turn off then on
134
Error: #U2-1112 Turn off then
135
Error #U2-1113 Turn off then on
135
Image Quality Problem
136
Other Errors
142
Network Problem: IP Conflict
133
System Diagram
143
Block Diagram (Proxpress M332X_382X_402Xnd)
143
Block Diagram (Proxpress M402Xnx)
144
Connection Diagram (Proxpress M332X_M382X_M402Xnd)
145
Connection Diagram (Proxpress M402Xnx)
146
Reference Information
147
Tool for Troubleshooting
147
Glossary
148
The Sample Pattern for the Test
154
Model Name and Code
155
Document Revision List
156
Other manuals for Samsung PROXPRESS M332 SERIES
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273 pages
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Samsung PROXPRESS M332 SERIES Specifications
General
Brand
Samsung
Model
PROXPRESS M332 SERIES
Category
Printer
Language
English
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