190 丨 Breakdown Assistance
Regarding contacting road rescue:
The vehicle is equipped with emergency rescue (E-CALL).
In the event of an accident or emergency, activating the
SOS function will enable access to rescue services from
the EU emergency call center.
Manual Call
* The image is for reference only; please refer to the actual
product
Press the "SOS" alarm button to manually activate the
SOS function. At this time, vehicle status information
(location, time, fault data, etc.) is automatically sent to the
EU emergency call center, and the central control screen
displays the call interface. The EU emergency call center
will provide timely rescue services based on the vehicle's
uploaded status information and call situation.
• The SOS button should only be used in
emergencies such as accidents, illnesses, or
threats to passengers.
• After releasing the SOS button, there might be a
short period (3s~5s) of no voice or a failure to
connect due to communication signal issues. If a
failure to connect occurs, please press the button
again to activate the SOS function.
Automatic Call
When the vehicle's collision sensor detects a collision
caused by an accident, the SOS function is automatically
activated. At this time, vehicle status information (location,
time, fault data, etc.) is automatically sent to the EU
emergency call center, and the central control screen
displays the call interface.
If the call center receives vehicle status information but
has not received a call from the vehicle, the EU emergency
call center will promptly provide rescue services based on
the uploaded status information and call conditions.
• The emergency rescue function cannot be used
when there is no network or the vehicle is not
powered.
• In the event of an accident where the entire
vehicle's 12V battery is disconnected condition,
rendering the vehicle powerless, it cannot support
manual or automatic SOS calls.