Chapter 11 Operating Instructions
DME5000
116 © SICK AG • Germany • Subject to change without notice 8009813/ZJV1/2017-05
11 Troubleshooting
Problem Hiperface
Status
code
Cause Countermeasure
No bus
display
SSI: No time signal
RS-422: Request mode
active
PROFIBUS
®
/DeviceNet:
No data flow
SSI: Check wiring, check encoder.
RS-422: ‒
PROFIBUS
®
/DeviceNet:
Check wiring and shield.
No RDY
display
Not ready for operation
Hardware defective
Sleep mode active
Send in device for repair.
Deactivate sleep mode.
LSR
display
31H Pre-failure measuring
laser
The measuring laser is still opera-
tional but at the end of its service
life. Keep replacement device ready.
ATT display
32H Pre-failure message
contamination
The measured values are still OK,
clean optical surfaces (reflector,
lens).
TMP-
display
1E Internal device
temperature has
reached the threshold
range
Check ambient temperature,
improve ventilation if applicable.
Shield against radiated heat, e.g.
shade in case of direct solar
irradiation. Use device with
heating at low temperature.
PLB display
34H a) Light path to reflector
interrupted
b) Optical interferences
c) If ATT is displayed as
well: Lens/reflector
contaminated
d) If LSR is displayed as
well: Laser defective
a) Observe light spot on the
reflector; it must not move off of
the reflector; realign if required,
or use larger reflector.
b) See section 5.1 "Mounting".
c) Clean lens/reflector
d) Laser defective, replace device.
Effect: Measured value output is set to "O".