Glossar.fm
A31003-S2360-U106-2-7619, 2009-03-25
OpenScape Xpressions V6 PhoneMail, User Guide
105
Glossary
A Glossary
Answering Machine Mode
(Guest Access)
See Guest Access.
Automatic Number Identification
(ANI)
Automatic calling number identification of the calling subscriber. The number of
the calling subscriber is isolated per ANI upon its transmission. It can then be
displayed or used for other purposes (for example to open a database section
holding further information on the caller if these data are available).
Automatic Speech Recognition
(ASR)
Automatic Speech Recognition enables generating operating commands via a
voice entry. ASR is often used in connection with IVR systems to enable system
operation by means of voice data entries instead of entering DTMF tones. Via
ASR it is possible to e.g. control IVR systems.
Callback Access Fast message output via a corresponding access number. After dialing in, you
directly reach the output mode of your mailbox and can have your new messages
put out on your workstation telephone, your cell phone or using the mailbox key
on your telephone.
Call forwarding
(Forward Access)
See Forward Access.
Control Mode
(Direct Access)
See Direct Access.
Database (DB) A database is a store for filing data according to special rules.
Dialed Number Identification
Service (DNIS)
Transmission of the number originally dialed by the subscriber to trace the rout
of incoming calls. This is important with regard to special phone numbers (for
example a hotline with 0190 number), since the provider (for example German
Telekom) transmits a call made via these special numbers also to the normal
trunk lines of the individual PBX. With the DNIS it is now possible to distinguish
whether the caller has dialed the normal PBX extension or a special phone
number.
Direct Access
(Control Mode)
The Direct Access (Control Mode) allows the user to directly access his/her
mailbox and all configuration settings (via a corresponding access number).
Dual Tone Multifrequency
(DTMF)
Multifrequency dialing process or tone dialing. The terminal device sends a
sequence of frequencies in the audible tone range for transmission of the calling
number from the terminal device to the PBX or to the operator in the analog
network. Each digit is represented as a frequency mixture of two tones, a high
and a low one (for example “One” is generated by transmission of 1209 Hz and
697 Hz). In contrast to this, defined loop interruptions, generated by the contacts
of a mechanical dial (pulse dialing, ten interruptions corresponded to a dialed 0),
were formerly used to transmit dial information. In digital networks (ISDN), dial
information is digitally generated and transmitted. Transmission of DTMF
signals, also supported by digital telephones, can be used to call additional
functions via the telephone keypad.
External prefix Privilege that can be assigned to a phone extension. It authorizes the user to
establish external phone connections.
Forward Access
(Forwarding Mode)
The Forward Access is an answering machine function that allows leaving a
message when incoming calls are rerouted to the mailbox. The corresponding
mailbox is assigned via the redirected number.
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