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A31003-S2360-U106-2-7619, 2009-03-25
OpenScape Xpressions V6 PhoneMail, User Guide
35
Operating your Mailbox with OpenScape Xpressions PhoneMail
Using your own Mailbox (Direct Access)
2.2.3.1 Message Editing
To retrieve/listen to messages:
After you have invoked the “play/edit messages” menu you will first be informed whether status reports have been
delivered to your mailbox. If no status reports are available, the system starts directly with the message information
output. These status reports contain information on the messages you sent. They are imbedded in a kind of
message header as you know it from other message types. The status reports are combined in the status groups:
send confirmations, read confirmations and failed-delivery messages. They are continuously announced with the
number of available status reports in the sequence: send confirmations, read confirmations and failed-delivery
messages.
While the status groups are being played you can listen to the status reports contained therein as follows:
NOTE:
The administrator may set that an entry is always required after a status group has been announced. With
3 you reach the status report output and with # you switch to the next status group. When the last status group
has been announced, you automatically reach the output of information about your current mailbox content.
If messages are in your mailbox, the following message information is put out after the status reports:
• how many messages are stored in your mailbox that are unread, read or need to be sent
• how many of these belong to which type (voice message, fax, e-mail).
If you have activated the
Xpressions
folder support, the name of the folder the messages of which are currently
put out is announced before the message information.
If you have configured your mailbox to allow filtering specific messages (for example e-mails or read messages),
such messages will not be indicated by announcement when you edit your mailbox by telephone. To retrieve
messages of this type, you must change your mailbox settings (see Section 2.2.7, “Mailbox Options (Privilege)”,
on page 68), or access your mailbox via a PC client program.
Depending on the incoming messages and the system configuration you can call the following features here:
Dial your own mailbox (see Section 2.2.1, “Dialing your own Mailbox”, on page 30).
3 Push 3 in the main menu to retrieve/play messages (see Section 2.2.2, “Selection Options in the Main Menu
(Overview)”, on page 32).
If your mailbox does not contain any messages, an announcement will immediately inform you about this after
you have pushed 3.
Or:
Automatic retrieval of messages if new messages are stored in your mailbox and callback access mode is
activated (see Section 2.5, “Using Fast Access and Access with the Mailbox Key (Callback Access)”, on page
86), or through the automatic notification of
Xpressions.
3 Play status reports of the announced status group: push 3.
The content of the currently announced status group is put out.
If no entry is made while the status groups are being announced, the next status groups is
automatically announced.
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