Operating your Mailbox with OpenScape Xpressions PhoneMail
A31003-S2360-U106-2-7619, 2009-03-25
56 OpenScape Xpressions V6 PhoneMail, User Guide
Bedienung.fm
Using your own Mailbox (Direct Access)
2.2.6.2 Greetings and Answering Mode
PhoneMail
provides two operation modes for configuring greetings and the answering mode (answering machine
service or information service):
• The simple mode
• The extended mode
You find a description of the features of both modes in Section 1.2.1.5, “Simple/extended Mode for Greetings”, on
page 13
NOTE:
Since the greetings are not used for both modes, you may need to record missing ones when switching
to the respectively other mode.
Personal greetings in simple mode
In simple mode you can record one greeting per greeting type and globally define for these greetings whether you
desire the answering machine service or the information service.
You can also record personal greetings via the
Web Assistant
(Recordings page).
NOTE:
In simple mode the greetings for “busy line”, “internal callers”, “external callers”, and “calls outside
business hours” are compiled under the term “regular greetings”.
1 In the menu for editing the answering options: push 1.
You now have the following options:
1 Modify alternative greeting: push 1.
For further operation see Section 2.2.6.2, “Editing the alternative greeting”, on page 57.
Note for the alternative-greeting functionality:
When you activate the alternative greeting in simple mode, all other greetings will be replaced
by the alternative greeting.
2 Modify regular greetings: push 2.
For further operation see Section 2.2.6.2, “Editing the regular greeting”, on page 58.
3 Toggle between alternative greeting and regular greetings: push 3.
In simple mode, selecting a greeting type (regular or alternative greeting) deactivates an active
“today greeting”.
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