Siemens PhoneMail - User Prompts

Intro.fm
A31003-S2360-U106-2-7619, 2009-03-25
OpenScape Xpressions V6 PhoneMail, User Guide
21
The OpenScape Xpressions PhoneMail Voicemail System
About this Manual
• Setting the user prompts to detailed or short prompts. See Section 2.2.7.3, “Changing the User Prompt Setting
(Privilege)”, on page 72 in this manual.
• Customizing the playback volume. See Section 2.2.7.6, “Playback Options (Privilege)”, on page 76 in this
manual.
• Defining the mobility number. See Section 2.2.6.6, “Specifying the Mobility Number for Call Forwarding
(Privilege)”, on page 63 in this manual.
• Configuring the direct forwarding. Independent from your voice mail system settings, you can also forward
incoming calls directly to another telephone, to your own extension or directly to your personal greeting. The
call is immediately forwarded without caller intervention. Section 2.2.6.8, “Specifying the direct Call Rerouting
for your Telephone (Privilege)”, on page 64
• Configuring filters for editing messages on the phone. Separated according to the message services e-mail,
voicemail and fax message you can specify whether to edit the respective message type on the phone and
whether all or only the unread messages should be offered for editing. See Section 2.2.7.9, “Changing the
Message Type (Privilege)”, on page 78 in this manual.
• Recording name and welcome greetings. See Section 2.2.6.2, “Greetings and Answering Mode”, on page 56
in this manual.
• Changing/creating private distribution lists. See Section 2.2.7.2, “Private Distribution List (Privilege)”, on page
70 in this manual.
NOTE: You find detailed information on the OpenScape Xpressions PhoneMail setting options available via the
Web Assistant in the Web Assistant manual.
1.2.2 User Prompts
The prompts in the mailbox are issued in the form of spoken greetings. You can listen to these announcements
on your telephone. If you use a telephone from the
optiset series with an alphanumeric display in conjunction with
a PBX of type
Hicom 300 or HiPath 4000 , the user prompts will also be issued visually via this display.
These announcements prompt you, for example, to enter certain digit keys to select a feature or to enter a number
or a PIN.
All inputs for mailbox utilization can be performed using the dialing keypad, in other words, with the digit keys 0 to
9, the * (star) key and the # (pound) key.
1.2.2.1 Voice-only Users
Voice-only users can only deploy the message type voicemail. For voice-only users considerably shorter greetings
are used in
PhoneMail by default. In this setting merely the message body and not the header is played via the
telephone interface. The administrator may prevent the use of shortened greetings via configuration, though.