The OpenScape Xpressions PhoneMail Voicemail System
A31003-S2360-U106-2-7619, 2009-03-25
20 OpenScape Xpressions V6 PhoneMail, User Guide
Intro.fm
About this Manual
In the Voicemail system settings page of the
Web Assistant
you can specify a maximum of three phone
connections from which you can directly access your mailbox without entering the PIN.
IMPORTANT:
If you choose this method, anyone can access your mailbox from one of the three specified
telephone connections, because the authentication of the caller by means of the PIN is omitted. So anybody
who can use your “trustworthy” telephone may gain (unauthorized) access to your mailbox. A cell phone
connection defined as “trustworthy” can also be easily used for unauthorized mailbox access via the repeat
dialing function. Please keep this in mind when choosing the telephone numbers.
For internal phones it is sufficient to enter the extension number in the corresponding field in the
Web
Assistant
.
For external telephones you enter the desired numbers completely but without external prefix, thus country
code (with + sign instead of leading zeros), area code (without leading zero) and extension.
Example: +49 2404 123456
When you call from a connection that you have defined as “trusted”, you need not enter the PIN regardless
the access mode.
NOTE:
Defining a trusted number is particularly useful for retrieving messages from your mailbox via the
Callback Access while being on the road. All new messages are then continuously put out without any user
action.
• Configuring the Forwarding Mode with programmable actions that can then be triggered by the caller via the
telephone keypad. You find this option in the Voicemail system settings page of the
Web Assistant
. To
configure a forwarding, click the Change key(s)... link. The Forward Access menu page opens.
On this page you specify the form (action) and key number of the forwarding. First of all, you can decide which
call type you wish to forward, for example, Internal calls, External calls or After-hours greeting. If you select
Alternate greeting, all incoming calls will be forwarded. Now determine the forwarding action and the phone
key to be pushed by the caller.
• Creating time profiles. Via time profiles you can define the playback of specific greetings to the minute.
• Selecting the default printer or default fax-output-device.
You can specify which default printer or default fax-output-device should be offered in the
OpenScape
Xpressions PhoneMail
menu in the
Web Assistant
under Personal settings > Default output devices.
• Configuring and using guest mailboxes.
NOTE:
A user can only configure guest mailboxes if he/she is accordingly privileged.
Settings you can alternatively perform via the
Web Assistant
:
• PIN modification. See Section 2.2.7.4, “Changing the PIN (Privilege)”, on page 72 in this manual.
• Configuring a referral extension. See Section 2.2.6.4, “Specifying the OpenScape Xpressions PhoneMail
Referral Extension (Privilege)”, on page 61 in this manual.
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