SMA eCharger - Contact

17 Contact
SMA Solar Technology AG
Operating manualEVC22-3AC-20-BE-en-10106
17 Contact
If you have technical problems with our products, please contact the SMAServiceLine. The
following data is required in order to provide you with the necessary assistance:
• Device type
• Serial number
• Firmware version
• Device configuration (stand-alone or with Sunny Home Manager 2.0)
• Special country-specific settings (if available)
• Event message
• Installation site and mounting height
• Optional equipment (e.g. accessories used)
• Use the name of the system in SunnyPortal (if available)
• Access data for SunnyPortal (if available)
• Information on the ripple control receiver (if available)
• Operating mode of the multifunction relay (if used)
• Detailed description of the problem (have parameters ready in CSV format)
You can find your country's contact information at:
https://go.sma.de/service