Terminal Identification (TID)
Merchant Identification (MID)
Merchant (Local) Password
‘Batch’ End Of Day Banking (Settlement)
Cash Register Interface
Monthly Updates
Important Information
Page 11.
11
Each terminal contains an electronically programmed eight digit number known as a Terminal
Identification (TID). This is printed in full on the merchant’s copy of all transaction receipts.
Your bank will have issued you with a MID, supplied in a separate documentation pack directly
from them. If you do not have this number, please contact your bank.
Before taking transactions you should confirm the MID printed on your Terminal Parameters Report
matches the MID issued by your bank. If not, please contact the your helpdesk. You may have separate
MIDs for American Express, Diners Club, JCB, and Duet cards, and the mobile Top Up service, if you
have requested these.
Your terminal contains a merchant password that you are encouraged to change from the default
setting. Please refer to the password section for a full explanation.
At the end of each business day, the Settlement procedure must be performed on the terminal. If you do
not complete this procedure you may experience delays in funds being transferred to your bank account.
If you have an SP terminal or PIN Pad integrated with your cash register/till system, many of the
functions of the terminal will be carried out by cash register functions.
Certain functions described in this user manual may not be available via the cash register interface.
If your terminal operates in conjunction with a cash register, your head office or the product manufacturer
will have provided additional instructions.
Once a month your terminal will connect to the Spire Payments Terminal Management System to
download any new software and any important configuration changes. This update will typically
occur during the night. For this reason, Spire Payments recommends you leave your terminal powered
on at all times. If you have a portable device, we recommend it is left on the charging stand or
connected to the power supply when not in use. In the event of a terminal being switched off when
the update tried to take place (or having a flat battery in the case of portable models), it will notify you
that it has failed. Please leave your terminal on the following night to ensure the upgrade is completed,
or call the your helpdesk for assistance. These calls will be charged should your terminal use a dial-up
connection method. Charges may vary depending on your phone provider.
To Next Page
Loading...
