Troubleshooting
Terminal Problems
81
Countertop models (SPc50)
Check that the power supply or mains cable is plugged into a working
electrical wall socket and that any switch is on. If an extension cable is
being used, check the fuse.
Check that the power supply is connected to the socket on the base of
the terminal.
Mobile models (SPw60 and SPw70)
Ensure a battery module is fitted.
Hold down power button on side of terminal until display illuminates.
If the terminal does not beep and turn on:
Connect the power supply into the power socket on the rear of the terminal
or place on a powered charging stand.
Hold down the power button on the side of the terminal keypad until the
screen illuminates.
If the terminal still does not beep and turn on:
Check the power supply or mains cable is plugged into a working electrical
wall socket and that any switch is on. If an extension cable is being used
check the fuse.
Hold down the power button on the side of the terminal keypad until the
screen illuminates.
PLEASE NOTE: If problems persist, please call the helpdesk.
If the battery module is not charging:
Check the power supply or mains cable is plugged into a working electrical
wall socket and that any switch is on. If an extension cable is being used,
check the fuse.
Check that the power supply is plugged into the socket on the rear of
the charging stand or the rear of the terminal.
Terminal screen is blank
Battery Module
not charging
(SPw60 and SPw70 only)
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