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Spire SPp10 - Handling Forgotten PINs and Swiping Cards

Spire SPp10
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41
Your terminal is able to provide the following transaction types:
PLEASE NOTE:
By default, your terminal will not be congured to accept all transaction types. Please contact
your terminal leasing company for further details on how to add other transactions.
PLEASE NOTE:
There are multiple configurable options on the SP range of terminals which are set by the
acquirers. As such the transaction ows within this manual may vary slightly to those displayed
on your terminal.
Sale
Sale with Cashback
Sale with Tip
Force Authorisation
Pre-Authorisation
Completion
Refund
If your terminal is fitted with a PIN Pad, the card reader in the terminal is disabled. In this situation the
cardholder inserts his/her Chip Card into the PIN Pad card reader. If no PIN Pad is fitted, the cardholder can
insert his/her Chip Card into the terminal or, if preferred, they can ask you to perform the operation.
If the card has a Chip on the front, insert the card either in the
main terminal or separate PIN Pad (SPp10) with the Chip facing
up and towards the terminal/PIN Pad. When the card is inserted
correctly you should feel some resistance and hear an audible
soft ‘click.
How To Insert A Chip Card
How To Insert A Chip Card
Transactions
Page 41.

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