Appendix A
Transaction And Terminal Responses
87
The word ‘APPROVAL’ plus a 2 to 6 digit Approval Code indicates the
transaction was approved by the Card Issuer.
The Card Issuer has blocked the card from use.
A call to the Authorisation Centre is required to complete the transaction.
PLEASE NOTE: If this happens on successive transactions please call the helpdesk.
The terminal is unable to contact the acquirer.
The transaction has been declined by your acquirer or the Card Issuer.
The chip on the card decided to decline the transaction.
PLEASE NOTE: The card makes the final decision on whether to approve a
transaction. If this happens on successive transactions, please call the helpdesk.
The terminal has received a decline response from the acquirer.
The attempted type of transaction is not allowed on the terminal.
APPROVAL
CARD BLOCKED
CALL AUTH CENTRE
COMMS FAIL
DECLINED
DECLINED BY CARD
HOST DECLINED
INVALID TRANSACTION