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Spire SPp10 - Transactions Overview; How To Insert A Chip Card

Spire SPp10
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40
Maintenance Password
Local (Merchant) Password
You may be asked to enter a password to perform certain functions. Different passwords protect
different terminal functions and it is best to change these from the factory default to protect against
potential fraudulent usage of the terminal.
The maintenance password is used to protect supervisory terminal functions. This password comprises
of six digits. You will to call your helpdesk to optain this password.
The local password (sometimes referred to as a merchant password) is used to protect certain terminal
functions, such as enabling Training Mode. This password comprises of four digits and has a factory
default of 0000. If you forget this password, please contact your helpdesk.
To change the local password follow the procedure below:
The local password is now updated.
Ensure the terminal is displaying the Welcome screen.
Press the ‘MAIN MENU key to display the Reports and Terminal Menu.
Press the right ARROW key to show the additional menu items.
Select ‘SETUP from the menu.
Select ‘PASSWORD from the menu.
Select ‘CHANGE from the menu.
Type in the old password and press the green ENTER’ key.
Type in the new local password (default is 0000) and press the green ENTER’ key.
Repeat the previous step.
The terminal will beep and display TRANSACTION ACCEPTED’.
PLEASE NOTE:
To protect against fraudulent activity with regard to voice referred transactions, you must
amend your merchant password to your own value.
Setting the Merchant Password
Page 40.

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