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At the end of a business day, the Settlement procedure must be performed on the terminal unless
set to automatically settle at a particular time of day (if you are unsure whether your terminal settles
automatically, please contact your helpdesk). Automatic Settlement is not usually permitted.
For the totals to display correctly, this must be done during the ‘Banking Window’ time set by your
Acquirer. During a Settlement, the terminal will connect to your acquirer(s) and ensure that all
transactions processed have been received.
The terminal may contain stored transactions for a number of reasons such as low-risk and
contactless transactions. If any transactions are stored in the terminal, a successful Settlement
will automatically send them to your acquirer(s).
Ensure the terminal is at the Welcome screen and press the ‘MAIN MENU’ key to display the Reports
and Terminal Menu. Select ‘BATCH’ and then select ‘SETTLE’.
Everything was received by your Acquirer(s) and the totals in the terminal match their totals.
You may be requested to enter the Merchant Password.
If your terminal is configured with multiple Acquirers, select the Acquirer you want to settle. However,
the selection of ‘ALL HOSTS’ is recommended. The terminal will connect to the selected Acquirer(s)
and print out the Settlement report. The Settlement totals will be reset to zero once this process
is complete.
If you do not complete this procedure, it may result in your terminal failing to automatically
update and may expose you to the risk of charge-backs.
Procedure
Responses
Step 1
Totals Agree
Step 2
Step 3
Settlement
Page 75.
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