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Terminals using dial-up connections are designed for use on analogue telephone lines such as
those provided by the Public Switched Telephone Network (PSTN) and some Private Branch
Exchanges (PBX/PABX). These terminals will not operate on a proprietary digital telephone extension.
The terminal will need to be configured (see Appendix E) if your line requires a prefix number to
dial externally (a ‘9’ is a typical example).
Using double adaptors, extension cables and/or telephone cables not supplied by Spire Payments
may cause communication problems.
Installing the terminal on a line using a third party call service may cause communication problems.
The SPc50 countertop terminal utilises an analogue phone line (dial-up) or Internet connection to
communicate with acquiring systems and the Spire Payments terminal management system. The choice
of communication method will be dependent upon the configuration requested by the terminal leasing
company. In some situations an Internet connection may be chosen as the primary communication
method, with an analogue phone line being an alternative in the event of a network problem.
The following points must be observed:
If the telephone line you wish to use is also shared with other devices (including telephones), ensure
all sockets are fitted with ADSL or DSL filters. This does not just apply to the socket your Internet
access point is connected to.
Incorrect installation may cause communication problems.
The SPc50 countertop terminal can connect over a network connection via a local area network.
The SPc50 countertop terminal connection is on the back of the terminal (white NET port). This is
connected to your Internet connection point (see previous section).
Analogue Phone Line Connections
Broadband Internet Access Compatibility
Wired Network (SPc50 Countertop Terminal Only)
Communications Information
Page 26.
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