QA BEAMCHECKER™ PLUS 86
22 Serialization Information
Standard Imaging products that are serialized contain coded logic in the serial number which
indicates the product, day and year of manufacture, and a sequential unit number for
identification:
A YY DDD X
A Unique product ID
YY Last two digits of the year
(e.g. 1999 = 99, 2000 = 00)
DDD Day of the year (1≤ DDD ≤ 365)
X Unique unit ID number (0 ≤ X ≤ 9)
23 Customer Care Policy Statement
Standard Imaging, at its discretion, may extend customer support only to the buyer
purchasing the product directly from Standard Imaging, Inc. or as a new product from an
authorized dealer or distributor of Standard Imaging, Inc. This customer care statement is in
lieu of all other customer support statements, express or implied, whether statutory or
otherwise, including any implied statements of fitness for a particular purpose.
Standard Imaging:
• Technical support is preferentially biased to those customers with valid and applicable
Standard Imaging Certificate of Maintenance agreements.
• Technical support may range from providing detailed solutions to upgrade
recommendations to the latest version of software for discontinued products.
• Will, at a minimum, provide technical support during its normal hours of operation.
• May, at its discretion, limit support of ancillary systems beyond its direct control, such
as information technology systems, database management and 3rd party programs.
• Will provide technical support for the product for a minimum of 7 years from the date
of delivery or discontinuance.
• Will not provide technical support for obsolete products, those products which are 7
years past the date of discontinuance.
• Will provide technical support for any and all involving issues with significant product
risk, regardless of product age.
This customer care statement represents the current standard customer care statement of
Standard Imaging, Inc. Please refer to the labeling or instruction manual of your Standard
Imaging, Inc. product or the Standard Imaging, Inc. web page for any customer care
statement conditions unique to the product. Specifications subject to change without notice.
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