Shanghai Sigriner STEP Electric Co., Ltd.
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Warranty Agreement
1. The warranty period of this product is eighteen months (subject to the bar code information
on the product). During the warranty period, the company shall be responsible for free
maintenance of the product for its any fault or damage under normal use according to the
instruction manual.
2. During the warranty period, a certain amount of maintenance fees will be charged for any
damage caused by the following reasons:
A. Damage to the machine caused by errors in use and unauthorized repair and
transformation;
B. Damage to the machine caused by fire, flood, abnormal voltage, other natural disasters
and secondary disasters;
C. Hardware damage caused by human falling and transportation after purchase;
D. Damage to the machine caused by a failure of operating according to the user manual
provided by our company;
E. Failure and damage caused by obstacles other than the machine (such as external
equipment factors);
3. In case of any fault or damage of the product, please completely and correctly fill in the
Product Warranty Card in detail.
4. The collection of maintenance fees shall be subject to the newly adjusted Maintenance
Price List of our company.
5. The Warranty Card will not be reissued under normal circumstances. Please carefully keep
this card and show it to the maintenance personnel for warranty.
6. In case of any problem in the service process, please contact our agent or our company in
time.
7. The right to interpret this agreement belongs to Shanghai Sigriner STEP Electric Co., Ltd.
Shanghai Sigriner STEP Electric Co., Ltd.
(Customer Service Center) Service hotline: 400-821-0325
Address: No.1560 Siyi Road, Jiading District, Shanghai
Postal code: 201801
Tel: 021-69926000
Fax: 021-69926000
Website: http://www.stepelectric.com
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