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Stiegelmeyer Libra - Troubleshooting Common Issues

Stiegelmeyer Libra
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Instruction Manual for Libra Care Bed
Page 108
7 Troubleshooting
The following table provides a guide for rectifying common malfunctions. Should a
malfunction occur that is not included in the table, inform your operator.
Problem
Possible causes
Solution
Handset/
drive system
not functioning
(bed is connected to
the mains power
supply)
The switch mode power supply is
not plugged in or not plugged in
correctly
No power supply to mains socket
Functions are locked on handset
Handset, switch mode power
supply or control unit is defective
Serious error/motor fault has
occurred
Plug in the switch mode power
supply;
green LED on the switch mode
power supply must light up
Check the mains socket and
fuse box
Unlock the adjustment functions
(see chapter 4.3.4)
Inform your operator to arrange
for the necessary repairs
Perform RESET; see chapter
6.5.7 / replace motor
Green LED on
external switch mode
power supply* does
not light up and drive
system does not work
The switch mode power supply is
not inserted properly
No power supply to mains socket
The switch mode power supply is
faulty/not inserted properly
Plug in the switch mode power
supply
Check the mains socket
Replace the switch mode power
supply with a new one; inform
your operator to arrange for the
necessary repairs
If an external switch
mode power supply*
is used:
Drives stop suddenly
after lengthy period
of adjustment
Thermal switch in switch mode
power supply* was triggered by
overload
Do not make continuous bed
adjustments for more than 2
minutes! After 2 minutes of
continuous operation, a break of at
least 18 minutes must be observed
To reset the switch mode power
supply after an overload:
Disconnect the device from the
power supply and let it cool down
for at least 30 minutes. Then
reconnect the device to the power
supply. If the device still does not
function: Device is faulty replace
the device
Yellow LED does not
light up when
pressing the button
on the handset/lights
up green constantly
Functions are locked on handset
Handset faulty
The cable from the switch mode
power supply (24 volt/230 volt) is
not plugged in properly
Replace handset
Check plug connections
Unlock the adjustment functions
(see chapter 4.3.4)
Handset not
functioning,
adjustments are not
locked
Handset faulty
The control unit has detected a
fault and for safety reasons has
locked the adjusting functions
Replace handset.
Perform RESET; see chapter
6.5.7; If it occurs again: have
drive system checked. Inform
your operator to arrange for the
necessary repairs

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