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10 Supplemental Information
Stratasys Limited Warranty Statement
Stratasys, Inc. ("Stratasys") warrants its' uPrint
®
and uPrint
®
Plus 3D systems and associated
peripheral devices and replacement parts (collectively, the "Product") purchased from Stratasys or
an Authorized Stratasys Reseller to be free from defects in material and workmanship according to
the terms and conditions stated below:
Warranties extend only to the original purchaser of the Product. The warranty on the original
Product, as delivered, extends for one year starting on the date of delivery. Your sole remedy as
purchaser under this Limited Warranty shall be repair or replacement as provided herein.
To preserve your warranty rights, all uPrint
®
and uPrint
®
Plus Products must be installed in
accordance with the then-current User Guide available at www.uPrintDimension.com. During the
Limited Warranty period, Stratasys or its' designated representative will, at their option, repair or
replace a defective Product as set forth below. Service Parts and replacement Products will be
furnished on an exchange basis, and will be either new or refurbished. All replaced parts or
replaced Products become the property of Stratasys, and you will be invoiced for replacement parts
if defective parts are not returned as directed by Stratasys under this Limited Warranty.
Stratasys will bear the cost of returned parts, as well as for shipping new or rebuilt replacement
parts to you, provided that you report the warranty claim within the Limited Warranty period and
obtain return instructions from Stratasys prior to return. Replacement parts independently carry a 90-
day warranty from date of shipment from Stratasys or designated representative location.
Consumable parts are not covered by this Limited Warranty. Warranty services may be provided by
Stratasys, an Authorized Reseller, or a third party service provider designated by Stratasys.
No coverage or benefits under this Limited Warranty will exist if any of the following conditions
apply:
(a)The uPrint
®
and uPrint
®
Plus Product has been subjected to abnormal use, improper or
inadequate maintenance, unauthorized modifications, unauthorized repair, misuse, abuse, exposure
to moisture, flooding, fire, electrical problems associated with incoming power, or other acts which
are not the fault of Stratasys, Inc.
(b)Stratasys' Customer Service Department was not notified of the defect or malfunction of the
uPrint
®
and uPrint
®
Plus system prior to expiration of the one year warranty period.
(c)Parts or consumables were installed and used that were not certified or approved by Stratasys.
Stratasys will also not be liable under any circumstances for Product replacement or associated
labor, loss of use, loss of profits, or for any other indirect, incidental, collateral, exemplary, punitive,
consequential or special damages, or losses arising out of the purchase of uPrint
®
and uPrint
®
Plus
Products and/or out of this limited warranty, even if Stratasys or its' designated representative have
been advised of the possibility of such damages or claims. To the extent such claims are not
excludable as adjudged by a court of competent jurisdiction, you agree to accept as sole and
exclusive remedy, a payment equal to the original purchase price for the product adjudged to be
defective.
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