Chapter 7 If You Need Help 123
No video is
displayed on the
monitor screen.
• Is the monitor cable attached to the video connector?
• Does the monitor work when connected to another system?
• If you have another monitor, does it work when connected to the
original system?
• If, after POST and BIOS are complete, you no longer see video
output on your monitor and see only a flashing cursor, check the
configuration of the operating system to determine whether it is
configured to redirect its output exclusively over the serial line.
Server does not
power on when the
front panel Power
button is pressed.
Keep notes on the following situations in case you need to call
service:
• Is the Power/OK LED flashing or constantly illuminated on the
front of the system? (Ensure that the power cord is connected to
the system and to a grounded power receptacle.)
• Does the wall outlet have power? Test by plugging in another
device.
• Does the monitor sync within five minutes after power on? (The
green LED on the monitor stops flashing and remains
illuminated.)
• Has the system fully booted the ILOM SP? (Note that the system
will block Power button presses until the ILOM SP is fully
booted.)
Keyboard or mouse
does not respond to
actions.
• Verify that the mouse and keyboard cables are connected to the
on-board USB 2.0 connectors on the server.
• Verify that the server is powered-on and the front Power/OK LED
is illuminated.
TABLE 7-1 Troubleshooting Procedures (Continued)
Problem Possible Solution
To Next Page
Loading...
