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Verify that the IP address of your computer is 192.168.1.X (X is a number between 2 and 254).
Use another computer, smartphone or iPad to login.
Clear cache of your browser, or change another browser.
Press the RST button for about 6 seconds to reset the modem router to factory default settings, and then try
to login again.
Q2: I cannot access to internet, what should I do?
A2: Use the following method to troubleshoot the fault.
Verify that the INTERNET LED is green and solid on.
Verify that the modem router is connected to the internet through phone cable, Ethernet cable or 3G/4G
dongle.
Verify that the internet parameters you entered are correct.
Uncheck the Auto Vlan Scan option, and configure it manually.
Reboot the modem router.
Reset the modem router to factory default settings and configure it again.
Contact your internet service provider for help.
Q3: I forget my WiFi password, what should I do?
A3: Use the following method to troubleshoot the fault.
If you do not change the WiFi password, it should be 12345678.
If you change it, you can check it on the web UI of the modem router.
If you forget the login password of the web UI as well, reset the wireless router to factory default settings.
By default, there is no WiFi password and login name and password are both “admin”. Restore Method:
Press the RST button for about 6 seconds and then release it.
8.4 VPI/VCI List
The following table lists common ISPs and their VPI and VCI numbers. If you cannot locate your ISP and their VPI
and VCI information here, ask your ISP to provide it.
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