Trane Tracer AdaptiView Operation Guide

58 Tracer AdaptiView Display Operations Guide • CTV-SVU01B-EN
Troubleshooting
Tab l e 13 contains information to help troubleshoot the Tracer AdaptiView displays.
Table 13. Tracer AdaptiView display troubleshooting guide
Issue Possible causes/Solutions
The screen only partially displays; the Auto and
Stop buttons appear, but there is no text.
The UC800 configuration is invalid.
Download a valid configuration using the Tracer TU service tool.
The following error message appears:
UC800 Configuration is Invalid
• UC800 configuration must be updated with the
Tracer TU technician utility
Follow the error message instructions.
The following error message appears:
Communication lost with UC800
1. Check power and communication cables
2. Update the UC800 software with the Tracer TU
technician utility
Communication has been established and then lost, or the UC800
configuration is invalid.
Follow the error message instructions.
The following error message appears:
Display Failed to Establish Communication
• Check power and communication cables
• Re-attempting connection in X seconds
Communication is not established.
• The Ethernet cable and/or the power cable may be disconnected. Check
the connections.
• The UC800 may have an invalid configuration. Download a valid
configuration using the Tracer TU service tool.
The following error message appears:
[*Missing file name]
• UC800 software must be updated with the
Tracer TU technician utility
A file is missing.
• The Tracer TU service tool is connected and the LLID binding screen is
displayed.
• UC800 has an invalid configuration. Download a valid configuration using
the Tracer TU service tool.
• Cycle power to the display and the UC800. Disconnect the USB cable and
wait approximately 10 seconds before reconnecting the USB cable.
The following error message appears:
The display is about to restart
• Click No to continue working
• Click Yes to reset immediately
This message appears if all of the following conditions occur:
•It is 2:00AM, and
• There has been no touchscreen activity for 30 minutes, and
• A designated amount of continuous operation has occurred.
Follow the error message instructions.

Trane Tracer AdaptiView Specifications

General

Brand	Trane
Model	Tracer AdaptiView
Category	Monitor
Language	English