45
TROUBLESHOOTING
NO
YES
NO
YES
Is the food item in the
correct starting state
(e.g., frozen, fresh, etc.)?
NO
Ensure the food item
is being properly
stored/prepared
before cooking.
YES
NO
Ensure that the cor-
rect amount is being
cooked - not more or
less than the recipe
specifies.
Is the correct amount
of food (portion) being
cooked?
NO
Ensure that the food
item is properly
prepared.
YES
Is the food item being prepared correctly
and consistently? For example, bread cuts
are straight and not “V” cuts, meat is
sliced at correct thickness, pizza dough is
correct consistency, etc.
Are there any fault
codes present? See
pages 35-36.
Troubleshooting:
Food Not Cooking Properly
Does the problem occur for all food
items? For example, are all recipes under-
cooked/overcooked/etc.?
Contact Customer
Service to obtain the
correct menu and load
it to the oven.
Troubleshoot the
fault(s) using the steps
on pages 37-42.
YES
NO
Is the menu part number
and revision correct? Verify
with customer or contact
TurboChef Customer Service.
YES
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