43
TROUBLESHOOTING
Troubleshooting:
No Keypad Input
YES
NO
Replace the keypad. If
the problem persists,
replace the control board.
Is the keypad cable properly connected to the
control board?
Disconnect keypad and
reconnect to to ensure the
pins are making good contact.
Correct wiring or replace
it if damaged.
Replace the door
switch(es).
YES
Refer to the F4: MONITOR
troubleshooting procedures on
page 40.
NO
Troubleshooting:
“Cook Door Open” Message when Door is Closed
Non-Fault Code Troubleshooting
This section provides troubleshooting tips for issues that may occur independently of an oven fault.
NO
Is “F4 MONITOR”
fault present?
NO
YES
NO
Is the wiring from the door
switches to control board OK?
Adjust/tighten the door
(page 24, section “Adjusting
the Oven Door”).
YES
Adjust the door switch(es) to
allow the switch(es) to close
(page 25, section “Adjusting
the Primary, Secondary, and
Monitor Switches”). Is the
issue resolved?
NO
YES
Check the door/door
hinge connection. Is
the door loose on the
hinge arms?
Enter Test Mode (page 19)
and observe the status indi-
cators when the door closes.
Do all three door switches
close in sequence (P, S, M)?
NO
Press and hold the “i” key to reset the oven.
Does the keypad work now?
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