administration.fm
A31003-C1000-M101-1-76A9, 03/2016
OpenScape Desk Phone CP200/400/600, Administrator Documentation
169
Administration
Multiline Appearance/Keyset
3.11 Multiline Appearance/Keyset
A phone that has more than one line associated to it, and therefore works as a multiline phone,
is referred to as "keyset". The lines are assigned to the phone by setting up a separate line key
for each line.
The multiline appearance feature allows for multiple lines to be assigned to a keyset and for a
line to be assigned to multiple keysets. This feature requires configuration in OpenScape Voice
and in the telephone, and is particularly useful for executive-assistant arrangements.
For each keyset, a Primary Line/Main DN is required. The primary line is the dialing number for
that keyset.
There are two types of line:
• Private line: A line with restricted line status signaling towards OSV.
• Shared line: A line that is shared between keysets.
3.11.1 Line Key Configuration
WBM Path: System > Features > Program keys
A line corresponds to a SIP address of record (AoR), which can have a form similar to an E-
mail address, or can be a phone number. It is defined by the Address parameter. For registra-
tion of the line, a corresponding entry must exist on the SIP server resp. the SIP registrar
server.
A label can be assigned to the line key by setting its Key label.
Every keyset must necessarily have a line key for the primary line. To configure the key of the
primary line, set Primary line to "true".
If Ring on/off is checked, the line will ring when an incoming call occurs, and a popup will ap-
pear on the display. If the option is not checked, the incoming call will be indicated only by the
blinking of the key’s LED. If it is desired that the line ring with a delay, the time interval in sec-
onds can be configured by Ring delay.
>
In order to configure the phone as a keyset, it is required to
• use an outbound proxy (System > SIP interface > Outbound proxy, see Sec-
tion 3.6.8.1, “Outbound Proxy”), and
• set the server type to "OS Voice" (System > Registration > Server type, see
Section 3.6.7, “SIP Registration”).
>
It is recommended to configure primary lines only on keys 1 to 6, or 1 to 5, if a shift
key is needed. This ensures that the lines are still accessible when the user migrates
to a different phone with fewer keys via the mobility feature.
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