External temperature sensor resistance
diagram
kΩ
°C
0
10
20
30
40
50
60
70
80
90
100
-20 -10 0 10 20 30 40 50 60 70 80
DI0000014
Temperature (°C) Resistance (kΩ)
-20 94
-10 54
0 32
10 20
20 12.5
30 8
40 5.3
50 3.6
60 2.5
70 1.8
80 1.3
14.4 Analogue thermostat alarms/
problems
An alarm is sent when more than 1 hours have elapsed since the
room controller communicated with the thermostat.
Uponor Smatrix Base T-143/T-145
The channel LED on the room controller flashes
• The public thermostat T-163 is removed from the wall
-
Check the thermostat settings and put it back on the wall
14.5 Communication module
alarms/problems
Note
Setting up a system with a communication module
requires a mobile device (smart phone/tablet).
See Communication module LEDs, Page 65, for more information
about the communication module LED status.
Alarms shown in Uponor Smatrix PULSE app
If an alarm is triggered, it will be shown as an alert in the Uponor
Smatrix PULSE app. Information about, and possible solutions are
presented in the app. If connected to Uponor cloud services, the
mobile phone will also receive the alarm as a push notification.
Thermostat lost
• The room controller is having problem communicating with the
thermostat.
Force the thermostat to transmit by changing the temperature
setpoint.
If the problem persists:
-
Make sure the cable is connected, or that a wire is not
damaged
-
Replace the thermostat if nothing else works, the
thermostat is broken
Room controller lost (master room controller)
• Communication failure with the room controller. The room
controller LED is flashing red.
-
Make sure the room controller is powered on.
-
Make sure that the communication cable between
communication module and room controller is connected,
and not damaged.
-
Restart the controller and communication module if a
factory reset of the communication module has been
performed (unplug and plug in the controller from the wall
socket).
Otherwise contact the installer.
Room controller lost (sub room controller)
• Communication failure with the room controller.
-
Make sure the room controller is powered on.
-
Make sure that the system bus cable is connected, and
not damaged.
-
Try registering the sub room controller to the master room
controller again.
Otherwise contact the installer.
Communication error with communication module
• There is an communication error with the communication
module. The room controller LED is flashing red.
-
Restart the controller and communication module (unplug
and plug in the controller from the wall socket) and try
again.
The communication module has lost
communication with Uponor cloud services
This alarm will only be received as a push notification and/or SMS (if
activated) to the mobile phone number registered to the customer
account in Uponor cloud services.
• There is an communication error between the communication
module and Uponor cloud services. The communication module
LED is fixed red, or flashing orange.
-
Make sure the communication module is connected to an
internet connected router, via either Wi-Fi or ethernet.
-
Make sure the communication module is connected to the
room controller.
-
Restart the router if needed.
-
Restart the controller and communication module if
needed (unplug and plug in the controller from the wall
socket).
Uponor Smatrix Base PULSE
|
Installation and operation manual
|
87