Uponor Smatrix Base PULSE User Manual

High supply temperature
This alarm is only shown if Supply diagnostics is running (the function
requires connection to Uponor cloud services).
• The supply temperature is too high.
Check the heat source, or supply temperature controller, to lower
the supply temperature. Contact the installer if the problem
persists.
Low supply temperature
This alarm is only shown if Supply diagnostics is running (the function
requires connection to Uponor cloud services).
• The supply temperature is too low.
Check the heat source, or supply temperature controller, to
increase the supply temperature. Other possible causes may be
too low flow on the supply line, or a malfunctioning circulation
pump. Contact the installer if the problem persists.
Thermostat tamper alarm
• The public thermostat is removed from the wall.
Check the thermostat settings and put it back on the wall.
Low average temperature
• Average temperature in the system is lower than set limit (se
Installer settings).
The average temperature is calculated using selected rooms
(activated in room settings).
This may be due to one of the following probable causes:
-
Thermostat setpoints are too low. Increase the setpoints
on the thermostats in the rooms where the average
temperature is calculated
-
The supply temperature is too low. Check the heat source,
or supply temperature controller, to increase the supply
temperature. Other possible causes may be too low flow
on the supply line, or a malfunctioning circulation pump.
Contact the installer if the problem persists
-
The average temperature limit is too low. Increase the
average temperature limit
-
Other factors, such as opened windows/doors etc. Close
doors/windows which might affect the measured
temperature
The communication module does not start
• There is not power to the communication module.
1. Check the communication cable between the room
controller and communication module, make sure it is
connected properly.
2. Replace the communication cable if needed.
3. Contact the installer or replace the communication module
Bad Wi-Fi connection
• The communication module looses connection with the Wi-Fi
network.
-
Connect the communication module to the local network
using an Ethernet cable.
For more information see, 5. Connect the optional ethernet
cable, Page 24.
14.6
Room controller alarms/
problems
See Controller LEDs, for more information about the room controller
LED status.
14.7
Contact the installer
For installer contact information, see the installation report in the end
of this document. Prepare the following information before contacting
an installer:
• Installation report
• Drawings of the underfloor heating system (if available)
• List of all alarms, including time and date
14.8 Installer instructions
To determine if a problem is caused by the supply system or the
control system, loosen the actuators from the manifold for the room
concerned, wait a few minutes and check if the flow pipe of the
underfloor heating loop becomes warm.
If the pipe does not become warm, the problem is in the heating
system. If the loop becomes warm, the cause could be the room
control system.
A supply system defect can be indicated by no warm water in the
manifold. Check the boiler and circulation pump.
Uponor Smatrix Base PULSE
|
Installation and operation manual
|
89

Uponor Smatrix Base PULSE Specifications

General

Brand	Uponor
Model	Smatrix Base PULSE
Category	Controller
Language	English

Summary

2 Preface

2.1 Safety instructions

Key safety precautions to follow during installation and operation of Uponor equipment.

3 Uponor Smatrix Base PULSE system description

3.3 Uponor Smatrix Base PULSE components

Details the various components that make up the Uponor Smatrix Base PULSE system, including controllers and thermostats.

4 Install Uponor Smatrix Base PULSE

4.1 Installation procedure

A step-by-step guide outlining the recommended procedure for installing the system.

4.2 Prepare for installation

Important preparation steps and checks to ensure a successful installation of the system.

5 Install Uponor Smatrix Base PULSE room controller

5.1 Placement of room controller

Guidelines for selecting the optimal and safe location for mounting the room controller.

5.5 Install communication module

Instructions for installing the communication module, including mounting options.

5.9 Connect input to room controller GPI

How to connect external inputs, like switches, to the room controller's General Purpose Input terminal.

5.10 Connect output to room controller relays

Guides on connecting system outputs like pumps or boilers to the room controller's relays.

5.11 Connect room controller to AC power

Steps for safely connecting the room controller to the 230V AC power supply.

5.12 Test actuators

Procedures for testing the functionality and operation of the system's actuators.

6 Install Uponor Smatrix Base room thermostat

6.1 Uponor Smatrix Base T-141

Installation and setup guide for the Uponor Smatrix Base T-141 room thermostat.

6.2 Uponor Smatrix Base T-143

Installation and setup guide for the Uponor Smatrix Base T-143 room thermostat.

6.3 Uponor Smatrix Base T-144

Installation and setup guide for the Uponor Smatrix Base T-144 room thermostat.

6.4 Uponor Smatrix Base T-145

6.5 Uponor Smatrix Base T-146

6.6 Uponor Smatrix Base T-148

6.7 Uponor Smatrix Base T-149

7 Install Uponor Smatrix Base room thermostat as system device

7.1 Uponor Smatrix Base T-143

8 Install another Uponor Smatrix room controller in the system

8.1 Preparation

8.2 Connect another room controller

9 Finishing installation

10 Operate Uponor Smatrix Base PULSE room controller

10.6 Reset the controller

10.7 Unregister room controller channels

10.8 Update room controller software (optional)

11 Operate Uponor Smatrix PULSE communication module

11.3 Factory reset the communication module

12 Operate Uponor Smatrix Base thermostats

12.3 Start up

12.4 Adjust temperature

12.7 Factory reset

13 Maintenance

14 Troubleshooting

14.1 General

Covers common problems and alarms, providing initial troubleshooting steps for system issues.

14.2 Troubleshooting after installation

Addresses specific issues that may arise after the system has been installed and is in operation.

14.3 Digital thermostat alarms/ problems

Lists and explains common alarms and problems related to digital thermostats, offering solutions.