Uponor Smatrix Base PULSE User Manual

High supply temperature
This alarm is only shown if Supply diagnostics is running (the function
requires connection to Uponor cloud services).
• The supply temperature is too high.
Check the heat source, or supply temperature controller, to lower
the supply temperature. Contact the installer if the problem
persists.
Low supply temperature
This alarm is only shown if Supply diagnostics is running (the function
requires connection to Uponor cloud services).
• The supply temperature is too low.
Check the heat source, or supply temperature controller, to
increase the supply temperature. Other possible causes may be
too low flow on the supply line, or a malfunctioning circulation
pump. Contact the installer if the problem persists.
Thermostat tamper alarm
• The public thermostat is removed from the wall.
Check the thermostat settings and put it back on the wall.
Low average temperature
• Average temperature in the system is lower than set limit (se
Installer settings).
The average temperature is calculated using selected rooms
(activated in room settings).
This may be due to one of the following probable causes:
-
Thermostat setpoints are too low. Increase the setpoints
on the thermostats in the rooms where the average
temperature is calculated
-
The supply temperature is too low. Check the heat source,
or supply temperature controller, to increase the supply
temperature. Other possible causes may be too low flow
on the supply line, or a malfunctioning circulation pump.
Contact the installer if the problem persists
-
The average temperature limit is too low. Increase the
average temperature limit
-
Other factors, such as opened windows/doors etc. Close
doors/windows which might affect the measured
temperature
The communication module does not start
• There is not power to the communication module.
1. Check the communication cable between the room
controller and communication module, make sure it is
connected properly.
2. Replace the communication cable if needed.
3. Contact the installer or replace the communication module
Bad Wi-Fi connection
• The communication module looses connection with the Wi-Fi
network.
-
Connect the communication module to the local network
using an Ethernet cable.
For more information see, 5. Connect the optional ethernet
cable, Page 24.
14.6
Room controller alarms/
problems
See Controller LEDs, for more information about the room controller
LED status.
14.7
Contact the installer
For installer contact information, see the installation report in the end
of this document. Prepare the following information before contacting
an installer:
• Installation report
• Drawings of the underfloor heating system (if available)
• List of all alarms, including time and date
14.8 Installer instructions
To determine if a problem is caused by the supply system or the
control system, loosen the actuators from the manifold for the room
concerned, wait a few minutes and check if the flow pipe of the
underfloor heating loop becomes warm.
If the pipe does not become warm, the problem is in the heating
system. If the loop becomes warm, the cause could be the room
control system.
A supply system defect can be indicated by no warm water in the
manifold. Check the boiler and circulation pump.
Uponor Smatrix Base PULSE
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Installation and operation manual
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Uponor Smatrix Base PULSE Specifications

General

Brand	Uponor
Model	Smatrix Base PULSE
Category	Controller
Language	English