10-15
Troubleshooting > Troubleshooting
Irregular horizontal lines
appear in the image.
― Contact your service representative. ―
Paper often jams. Is the paper loaded correctly? Load the paper correctly. page 3-16
page 3-23
― Turn the orientation 180 degrees around
in which the paper is positioned.
page xv
page 3-16
page 3-23
Is the paper of the supported type? Is it
in good condition?
Remove the paper, turn it over, and
reload it.
page 3-16
Is the paper curled, folded or wrinkled? Replace the paper with new paper. page 3-16
Are there any loose scraps or jammed
paper in the machine?
Remove any jammed paper. page 10-36
2 or more sheets are
overlaps when ejected.
(multi feed)
― Load the paper correctly. page 3-16
page 3-23
Printouts are wrinkled. Is the paper loaded correctly? Load the paper correctly. page 3-16
page 3-23
― Turn the orientation 180 degrees around
in which the paper is positioned.
page xv
page 3-16
page 3-23
Is the paper damp? Replace the paper with new paper. page 3-14
Printouts are curled. ― Turn the paper over in the cassette, or
turn the orientation 180 degrees around
in which the paper is positioned.
page xv
page 3-16
page 3-23
Is the paper damp? Replace the paper with new paper. page 3-14
Cannot print. Is the machine plugged in? Plug the power cord into an AC outlet. ―
Is the machine powered on? Turn on the main power switch. page 2-10
Are the printer cable and network cable
connected?
Connect the correct printer cable and
network cable securely.
page 2-6
Was the machine powered on before the
printer cable was connected?
Power on the machine after connecting
the printer cable.
―
Is the print job paused? Resume printing. page 7-4
Symptom Checkpoints Corrective Actions
Reference
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