10-21
Troubleshooting > Troubleshooting
Cannot print the
specified number of
copies.
*
— Only one copy is available. Press
[Continue] to continue printing.
Press [Cancel] to cancel the job.
—
Cannot process this
job.
*
― Restricted by Authorization settings.
The job is canceled. Press [End].
―
― Restricted by Job Accounting. The
job is canceled. Press [End].
page 9-29
Cannot punch at the
specified position.
Have you selected a position that
cannot be punched?
If the selected paper is not changed
and [Continue] is pressed, punch is
released.
Select the available paper. Press
[Continue] to print.
page 6-19
Cannot punch this
paper.
Did you select a paper size/type
that cannot be punched?
If the selected paper is not changed
and [Continue] is pressed, punch is
released.
Select the available paper. Press
[Continue] to print.
page 6-19
Cannot staple at the
specified position.
Have you selected a position that
cannot be stapled?
If the selected paper is not changed
and [Continue] is pressed, staple is
released.
Select the available paper. Press
[Continue] to print.
page 6-18
Cannot staple this
paper.
*
Did you select a paper size/type
that cannot be stapled?
If the selected paper is not changed
and [Continue] is pressed, staple is
released.
Select the available paper. Press
[Continue] to print.
page 6-18
Cannot use ##### due to
a failure.
― Call service. ―
Check the document
processor.
Is the top cover of the document
processor open?
Close the document processor
cover.
―
Is the document processor open? Close the document processor. ―
Check the paper in the
multi purpose tray.
— The paper size is different. Set
selected size paper and press
[Continue].
page 3-28
Check waste toner box. — The waste toner box is not installed
correctly. Set it correctly.
page 10-9
Is the waste toner box full? Replace the waste toner box. page 10-9
Cleaning the laser
scanner…
— The machine is under the
adjustment to maintain its quality.
Please wait.
—
Confidential document
was detected.
― The machine detects the document
guard pattern. Job is canceled.
Press [End].
―
* When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.
Message Checkpoints Corrective Actions
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