10-23
Troubleshooting > Troubleshooting
I
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Message Checkpoints Corrective Actions
Reference
Page
Incorrect account ID.
*
— The account ID was incorrect when
processing the job externally. The
job is canceled. Press [End].
—
Incorrect box password. — The box password was incorrect
when processing the job externally.
The job is canceled. Press [End].
—
Incorrect Login User
Name or Password.
*
* When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.
— The login user name or password
was incorrect when processing the
job externally. The job is canceled.
Press [End].
—
Install the punch waste
box.
— Follow the instructions on the
screen. and install the punch waste
box.
page 10-12
Invalid configuration. Are the originals loaded correctly? When placing originals on the
platen, place them face-down and
align them with the original size
indicator plates.
When placing originals in the
document processor, place them
face-up.
—
Message Checkpoints Corrective Actions
Reference
Page
Job separator tray is full
of paper.
Is the acceptable storage capacity
exceeded?
Remove the paper and press
[Continue]. Printing then resumes.
—
Message Checkpoints Corrective Actions
Reference
Page
KPDL error.
*
* When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.
― PostScript error has occurred. The
job is canceled. Press [End].
―
Message Checkpoints Corrective Actions
Reference
Page
Machine failure. ― Internal error has occurred. Make a
note of the error code displayed on
the screen. Call service.
―
Main unit inner tray is
full of paper.
Is the acceptable storage capacity
exceeded?
Remove the paper. Printing then
resumes.
—
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