Wayne-Dalton 800 - Control Panel Troubleshooting

www.Wayne-Dalton.com
349981 REV2_05/17/2016
©
Copyright 2016 Wayne Dalton, a division of Overhead Door Corporation
49
CONTROL PANEL TROUBLESHOOTING
GENERAL
TROUBLE POTENTIAL CAUSE NOTES / CORRECTIVE ACTION
Door will not move
Door may be in Shut Down mode. Fix issue. Press stop key to clear fault.
No power Check motor wiring, power line, system rating.
Timed Close not functioning
Timer is set to 0. Verify or update specific timer in express menu..
Timer condidtion not met. Verify door is at open close limits, or condition is met.
Auto 1/ Manual 1 Function
not working
Wiring or connection loose, signal not reaching controller. Verify connections.
Auto 1/Man 1 not selected as function. Verify chosen input function.
On key release, door stops or
reverses
One of the sensor inputs activated. Verify sensor inputs.
Timed Close quits after a few
reverses
After a factory set number of failed attempts, usually three, the door
will stop attempting to Time Close after a reversal. This is normal door
function.
Door will reverse a Timed Closed door without counting the rst reversal as a
failed attempt. NOTE: If Entrapment Prevention Inputs cause reversals in the
meantime, the reversals will continue to count as failed attempts and stop the
close timer after three tries.
Wall push button not
responding.
Wiring and rmware setting incorrect.
Common should be set to 24V
Stop is set to NC in rmware (System cong > Inputs)
Open is set to NO.
Close is set to NO.
Refer to Fig 7-J page 50
General service Due: XXXXX Routine service interval has elapsed. Contact distributor for required maintenance.
Major service Req’d XXXXX Required maintenance interval has elapsed. Contact distributor for required maintenance.
Door stops for no reason, or
acts dierently than before
- No errors displayed, only
shows IDLE at status
A brownout or short has aected the controller
Use the disconnect switch to turn o the power, wait until the unit shuts o,
then turn it back on (hard reset).
-Contact customer service if it is still an issue.
Possible overheat Check fault log
One of the options to the
Junction Box does not
operate as expected
Connection to the Junction Box is incorrect
Ensure the Junction Box connections are correct (Via Manual)
1. Radio Remote Receiver is wired to OPTION 2 (or to Manual1 input)
-A 10 kohm load is also needed to be wired from the Manual1 input to a 24VDC
connection (part of the kit when delivered).
2. Loop Detector or Motion Detector is wired to Option 1 (or to an Auto1 input)
NOTE* Both can be wired, but one needs to be wired directly to the Control Unit
(regular wire can be used)
Quick setup aborted Fault occured when setting limits
1. Fix faults in system.
2. Make sure Position Sensor does not roll over from +32,000 to -32,000 when
setting limits.
3. Make sure Position count increases when setting door to open limit (door
direction incorrect).
4. Restart Quick Setup.