Xerox 7142 - Troubleshooting Guide

RJ-901C/RJ-900C Maintenance Manual 9 Troubleshooting
9-1
9 Troubleshooting
9.1 Introduction............................................................................................. 9- 2
9.2 Troubleshooting with Error Messages ................................................. 9- 2
9.2.1 Operation Status............................................................................ 9-3
9.2.2 Errors with Message ...................................................................... 9-6
9.2.3 Data Errors................................................................................... 9-15
9.2.4 Command Errors.......................................................................... 9-17
9.2.5 Errors Requiring Reboot.............................................................. 9-18
9.2.6 Error Messages During File Transmission................................... 9-32
9.3 Troubleshooting Without Error Messages ......................................... 9- 33
9.3.1 Initial Operation Problems............................................................ 9-33
9.3.2 Media Feed Problems.................................................................. 9-42
9.3.3 Printing Problems......................................................................... 9-46
9.3.4 Noise Problems............................................................................ 9-64
9.3.5 Media Cutting Problems............................................................... 9-68
9.3.6 Online Function Problems............................................................ 9-72
9.3.7 Other Problems............................................................................ 9-75
9.3.8 Problems in Using Dedicated Network Software ......................... 9-78