9 Troubleshooting RJ-901C/RJ-900C   Maintenance Manual
9-70
4 Media jams due to poor
cutting operation.
1. Is cutter cap on upper
side of cutter set
securely?
Remount cutter cap. "4.6.2
Replacing
Cutter Holder
Assembly"
p.4-41
2. Does cutter move up
and down smoothly?
• Remount cutter spring.
• Remove foreign objects,
if any.
"4.6.2
Replacing
Cutter Holder
Assembly"
p.4-41
3. Are there any foreign
objects attached on
cutter groove and
surface of media guide
L?
Remove foreign objects. -
4. Are media guide L
cutter groove and
cutter blade parallel?
Perform adjustment. "7.9 Cutter
Holder Height
Adjustment"
p.7-29
5 Media cannot be cut off
in spite of normal
cutting operation.
1. Is media guide surface
cleaned on a daily
basis?
Clean media guide surface. Operation
Manual
2. Media guide L or
media may have static
electricity.
• Perform grounding
correctly.
• Check humidity of
operation environment
and set it within
specified operation
environmental
conditions.
Operation
Manual
Table 9-13 Symptoms, Check Items, and Actions for Media Cutting Problems(Continued)
No. Event/symptom Check item Action Reference