Xerox Phaser 6128MFP User Manual

Print-Quality Problems
Phaser® 6128MFP Multifunction Printer
126
Print-Quality Problems
When the print quality is poor, select the closest symptom from the following table to
correct the problem.
If the print quality does not improve after carrying out the appropriate action, contact
Xerox Customer Support or your reseller.
Note: To enhance print quality, toner cartridges for many models of equipment have been
designed to cease functioning at a predetermined point.
Symptom Reason/Action
Part of image missing Part of the imaging unit protective sheet is still in the printer. Follow these steps
to fix the problem:
• Remove the imaging unit.
• Remove the protective sheet from the imaging unit.
• Confirm that all yellow shipping ribbons have been removed from the right
side of the imaging unit.
• Replace the imaging unit.
Faded printouts Multiple colors faded:
• The toner cartridges are not Xerox toner cartridges.
Verify that the toner cartridges (C/M/Y/K) meet specifications, and replace
if necessary.
• Remove the protective sheet from the imaging unit.
• The paper is outside the recommended specification range.
Replace the media with a recommend size and type, and confirm that your
control panel settings are correct. See About Paper on page 45.
• The paper is damp.
Replace the paper. See About Paper on page 45.
• The transfer unit is old or damaged.
Replace the transfer unit.
• The high-voltage supply is defective.
See the Xerox Support website, www.xerox.com/office/6128MFPsupport,
for assistance.

Xerox Phaser 6128MFP Specifications

General

Print technology	Laser
Maximum resolution	600 x 600 DPI
Economical printing	Yes
Time to first page (black, normal)	14 s
Time to first page (color, normal)	17 s
Print speed (black, normal quality, A4/US Letter)	16 ppm
Print speed (color, normal quality, A4/US Letter)	12 ppm
Scanner type	Flatbed scanner
Image formats supported	JPG, TIF
Copier resize	- %
Time to first copy (black, normal)	18 s
Copy speed (black, normal quality, A4)	16 cpm
Copy speed (color, normal quality, A4)	12 cpm
Faxing	Mono faxing
Fax speed dialing (max numbers)	200
Total input capacity	250 sheets
Total output capacity	150 sheets
Display	LCD
Market positioning	Business
Internal memory	384 MB
Card reader integrated	No
Sound pressure level (copying)	52.2 dB
Sound pressure level (printing)	14.9 dB
Maximum print size	216 x 297 mm
Paper tray media types	Bond paper, Card stock, Envelopes, Glossy paper, Labels, Plain paper
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 216 g/m²
Power supply type	AC
Dimensions (WxDxH)	425 x 507 x 585 mm
Power requirements	120 V, 50/60 Hz
Networking features	Fast Ethernet
All-in-one functions	Copy, Fax, Scan
Standard media sizes	76.2 x 127 mm - 215.6 x 355.6 mm
Color all-in-one functions	copy, print, scan
Compatible operating systems	Windows 2000+ Mac OS X v10.3 - 10.5 Red Hat Enterprise Linux 5 Desktop SUSE Linux Desktop 10+
Dimensions (W x D x H) (imperial)	16.7 x 20 x 23 \
Acoustic power emissions (active, print, copy or scan)	62.2/30.3 dB
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Power consumption (standby)	18.4 W
Power consumption (average operating)	360 W
Sustainability certificates	ENERGY STAR
Certification	EEC, FCC
Maximum duty cycle	40000 pages per month
Recommended duty cycle	3000 pages per month
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 32 °C
Non-operating relative humidity (non-condensing)	10 - 85 %