Xerox Phaser 6128MFP User Manual

Solving Fax Problems
Phaser® 6128MFP Multifunction Printer
149
Solving Fax Problems
If the fax cannot be sent correctly, refer to the following table, and then perform the
indicated operation. If the fax still cannot be sent correctly, even after performing the
described operations, refer to the Xerox Support website,
www.xerox.com/office/6128MFPsupport
.
This section includes:
• Problems Sending Faxes on page 149
• Problems Receiving Faxes on page 150
Problems Sending Faxes
Symptom Cause Solution
The document is not scanned. The document is too thick, too
thin, or too small.
Use the original glass to send
the fax.
The document is scanned at
an angle.
The document guides are not
adjusted to the width of
the document.
Slide the document guides to fit the
width of the document.
The fax received by the recipient
is blurry.
The document is
incorrectly positioned.
Position the document correctly.
The glass is dirty. Clean the original glass.
The text in the document is
written too faint.
Adjust the resolution.
There may be a problem with
the telephone connection.
Check the telephone line, and then
try sending the fax again.
There may be a problem with
the recipient’s fax machine.
Make a copy to check that this
machine is operating correctly, and
then, if the copy was printed
correctly, have the recipient check
the condition of their fax machine.
The fax received by the recipient
is blank.
The document was sent with
the front side facing down
(when the ADF is used).
Load the document to be faxed
facing up.

Xerox Phaser 6128MFP Specifications

General

Print technology	Laser
Maximum resolution	600 x 600 DPI
Economical printing	Yes
Time to first page (black, normal)	14 s
Time to first page (color, normal)	17 s
Print speed (black, normal quality, A4/US Letter)	16 ppm
Print speed (color, normal quality, A4/US Letter)	12 ppm
Scanner type	Flatbed scanner
Image formats supported	JPG, TIF
Copier resize	- %
Time to first copy (black, normal)	18 s
Copy speed (black, normal quality, A4)	16 cpm
Copy speed (color, normal quality, A4)	12 cpm
Faxing	Mono faxing
Fax speed dialing (max numbers)	200
Total input capacity	250 sheets
Total output capacity	150 sheets
Display	LCD
Market positioning	Business
Internal memory	384 MB
Card reader integrated	No
Sound pressure level (copying)	52.2 dB
Sound pressure level (printing)	14.9 dB
Maximum print size	216 x 297 mm
Paper tray media types	Bond paper, Card stock, Envelopes, Glossy paper, Labels, Plain paper
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 216 g/m²
Power supply type	AC
Dimensions (WxDxH)	425 x 507 x 585 mm
Power requirements	120 V, 50/60 Hz
Networking features	Fast Ethernet
All-in-one functions	Copy, Fax, Scan
Standard media sizes	76.2 x 127 mm - 215.6 x 355.6 mm
Color all-in-one functions	copy, print, scan
Compatible operating systems	Windows 2000+ Mac OS X v10.3 - 10.5 Red Hat Enterprise Linux 5 Desktop SUSE Linux Desktop 10+
Dimensions (W x D x H) (imperial)	16.7 x 20 x 23 \
Acoustic power emissions (active, print, copy or scan)	62.2/30.3 dB
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Power consumption (standby)	18.4 W
Power consumption (average operating)	360 W
Sustainability certificates	ENERGY STAR
Certification	EEC, FCC
Maximum duty cycle	40000 pages per month
Recommended duty cycle	3000 pages per month
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 32 °C
Non-operating relative humidity (non-condensing)	10 - 85 %