Xerox Phaser 6128MFP User Manual

Solving Fax Problems
Phaser® 6128MFP Multifunction Printer
150
Problems Receiving Faxes
Transmission is not possible. The transmission procedure
may have been
performed incorrectly.
Check the transmission procedure,
and then try sending the fax again.
The fax number may be wrong. Check the fax number.
The one-touch dial key or
speed dial may be
incorrectly programmed.
Check that the keys were
correctly programmed.
The telephone line may be
incorrectly connected.
Check the telephone line
connection. If it is disconnected,
connect it.
There may be a problem with
the recipient’s fax machine.
Contact the recipient.
Incorrectly configured voice
over IP (VOIP). Digital phone
service is often not compatible
with FAX.
Install dial-tone phone service, or
try to troubleshoot FOIP. For more
information, see:
http://www.soft-switch.org/
Symptom Cause Solution
The received fax is blank. There may be a problem with
the telephone connection or
with the caller’s fax machine.
Check that the machine can make
clean copies. If it can, have the
caller send the fax again.
The caller may have loaded the
pages backward.
Contact the caller.
Faxes cannot be received
automatically.
The machine is set to receive
faxes manually.
Set the machine to
automatic reception.
The memory is full. Load paper if it is empty, and
then print the faxes stored in
the memory.
The telephone line is
incorrectly connected.
Check the telephone line
connection. If it is disconnected,
connect it.
There may be a problem with
the caller’s fax machine.
Make a copy to check that this
machine is operating correctly, and
then, if the copy was printed
correctly, have the recipient check
the condition of their fax machine.
Incorrectly configured voice
over IP (VOIP). Digital phone
service is often not compatible
with FAX.
Install dial-tone phone service, or
try to troubleshoot FOIP. For more
information, see:
http://www.soft-switch.org/
Symptom Cause Solution

Xerox Phaser 6128MFP Specifications

General

Print technology	Laser
Maximum resolution	600 x 600 DPI
Economical printing	Yes
Time to first page (black, normal)	14 s
Time to first page (color, normal)	17 s
Print speed (black, normal quality, A4/US Letter)	16 ppm
Print speed (color, normal quality, A4/US Letter)	12 ppm
Scanner type	Flatbed scanner
Image formats supported	JPG, TIF
Copier resize	- %
Time to first copy (black, normal)	18 s
Copy speed (black, normal quality, A4)	16 cpm
Copy speed (color, normal quality, A4)	12 cpm
Faxing	Mono faxing
Fax speed dialing (max numbers)	200
Total input capacity	250 sheets
Total output capacity	150 sheets
Display	LCD
Market positioning	Business
Internal memory	384 MB
Card reader integrated	No
Sound pressure level (copying)	52.2 dB
Sound pressure level (printing)	14.9 dB
Maximum print size	216 x 297 mm
Paper tray media types	Bond paper, Card stock, Envelopes, Glossy paper, Labels, Plain paper
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 216 g/m²
Power supply type	AC
Dimensions (WxDxH)	425 x 507 x 585 mm
Power requirements	120 V, 50/60 Hz
Networking features	Fast Ethernet
All-in-one functions	Copy, Fax, Scan
Standard media sizes	76.2 x 127 mm - 215.6 x 355.6 mm
Color all-in-one functions	copy, print, scan
Compatible operating systems	Windows 2000+ Mac OS X v10.3 - 10.5 Red Hat Enterprise Linux 5 Desktop SUSE Linux Desktop 10+
Dimensions (W x D x H) (imperial)	16.7 x 20 x 23 \
Acoustic power emissions (active, print, copy or scan)	62.2/30.3 dB
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Power consumption (standby)	18.4 W
Power consumption (average operating)	360 W
Sustainability certificates	ENERGY STAR
Certification	EEC, FCC
Maximum duty cycle	40000 pages per month
Recommended duty cycle	3000 pages per month
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 32 °C
Non-operating relative humidity (non-condensing)	10 - 85 %