Xerox VersaLink B415 User Manual

10 Xerox
®
VersaLink
®
B415 Multifunction Printer User Guide
Routine Maintenance Items . .. ..... .. .. .. ..... .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. . 221
Ordering Supplies . .. .. .. . .. .. .. ....... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. 221
Toner Cartridges . . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. ....... .. .. ...... 222
Imaging Unit... .. .. .. ..... .. .. .. ....... .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. 224
Duplex Automatic Document Feeder (DADF) Roller Assembly .. .. .. ....... .. .. .. ..... .. .. .. ..... .. .. .. . .. .. .. .. .. . .. 227
Recycling Supplies.. .. .. .. .. . .. .. .. .. .. . .. .. .. ..... .. .. .. ....... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. . 228
Resetting Supply Life Counters .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. ..... .. .. .. ..... .. .. .. ....... .. .. .. ..... .. .. .. 229
Managing the Printer . .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. ....... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. 230
Viewing the Meter Reading .. .. .. .. . .. .. .. .. .. . .. .. .. ....... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. . .. .. .. .. .. . .. .. . 230
Printing the Billing Summary Report . .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. ..... .. .. .. ....... .. .. ....... .. .. .. ..... .. .. .. ..... .. 230
Moving the Printer.. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. ..... .. .. .. ..... .. 231
Troubleshooting.. .. .. .. ..... .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. ....... .. .. .. ..... .. .. .. 233
General Troubleshooting. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. ... 234
Restarting the Printer.. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. ....... .. .. ...... 234
Printer Does Not Power On .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. ..... .. .. .. ....... .. .. .. ..... .. .. .. 234
Printer Resets or Powers Off Frequently. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. 235
Printer Does Not Print.. .. .. .. ..... .. .. .. ..... .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. . 235
Printing Takes Too Long .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. ..... .. .. .. ....... .. .. ....... .. .. .. ..... .. .. .. ..... .. 236
Document Fails to Print.. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. ..... .. .. . 238
Document Prints from Wrong Tray...... .. .. ....... .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. 239
Empty or Partially Printed Document . .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. ..... .. .. . 239
Printer is Making Unusual Noises . .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. ....... .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. 239
Automatic 2-Sided Printing Problems.. .. .. .. .. . .. .. .. ..... .. .. .. ..... .. .. .. ....... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. . .. 240
Date and Time Are Incorrect ... .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. ... 240
Scanner Errors. .. .. .. . .. .. ....... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. 240
Wireless Network Adapter Problems ... .. .. . .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. ....... .. .. ....... .. .. .. . .. .. .. .. .. . .. .. .. 241
Paper Jams . .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. ....... .. .. ...... 242
Locating Paper Jams .... .. .. .. ....... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. 242
Minimizing Paper Jams . .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. ....... .. .. .. ..... .. .. .. 242
Clearing Paper Jams. .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. ..... .. .. .. ....... .. .. .. ..... .. .. .. 243
Troubleshooting Paper Jams .. .. .. . .. .. .. .. .. . .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. ....... .. .. ....... .. .. .. . .. .. .. .. .. . .. .. .. 251
Print, Copy, and Scan Problems .. .. .. . .. .. .. .. .. . .. .. .. ..... .. .. .. ....... .. .. ....... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. . .. .. .. .. . 255
Identifying Print, Copy, and Scan Problems.. .. .. ....... .. .. .. ..... .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. . 255
Print-Quality Problems ... .. .. .. .. . .. .. .. .. .. . .. .. .. ..... .. .. .. ....... .. .. ....... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. . .. .. .. .. . 255
Copy and Scan Problems. ..... .. .. .. ....... .. .. ....... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. 262
Fax Problems .. .. .. .. . .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. ....... .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. . 264
Problems Sending Faxes. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. ..... .. .. .. ....... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. ... 264
Problems Receiving Faxes ..... .. .. .. ....... .. .. ....... .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. 265
Printing Fax Reports ..... .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. 266
Getting Help.... .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. ..... .. .. .. ..... .. 267
Viewing Error and Alert Messages on the Control Panel..... .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. 267
Viewing the Error History on the Control Panel . . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. . 267
Support Logs... .. .. .. ..... .. .. .. ..... .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. ... 267
The Embedded Web Server . ....... .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. 268
Online Support Assistant .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. ....... .. .. ....... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. . .. .. .. .. . 268
Information Pages . .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. . .. .. .. .. .. .. . .. .. .. .. .. . .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. .. ..... .. .. . 268
Contents

Xerox VersaLink B415 Specifications

General

N-up printing	2, 4, 6, 8, 9, 16
Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Duplex printing mode	Auto
Warm-up time (from sleep mode)	2.8 s
Time to first page (black, normal)	5.4 s
Print speed (black, normal quality, A4/US Letter)	47 ppm
USB connector	USB Type-A / USB Type-B
Optional connectivity	Wireless LAN
USB 2.0 ports quantity	2
Wi-Fi	No
Cabling technology	10/100/1000Base-T(X)
Security algorithms	256-bit AES, 802.1x RADIUS, FIPS 140, HTTPS, IPSec, SHA-256, SNMP, SNMPv2, SNMPv3, TLS
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Mopria Print Service, Xerox PrintBack
Storage media	eMMC
Internal memory	2048 MB
Processor cores	4
Internal storage capacity	32 GB
Sound power level (standby)	31 dB
Sound power level (printing)	71 dB
Sound pressure level (standby)	14 dB
Sound pressure level (printing)	55 dB
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	9999 copies
Time to first copy (black, normal)	5.3 s
Display	LCD
Control type	Buttons, Touch
Product color	Grey, White
Display diagonal	7 \
Market positioning	Business
AC input voltage	220 - 240 V
AC input frequency	50/60 Hz
Power consumption (sleep)	1.6 W
Power consumption (standby)	17 W
Scan to	E-mail, FTP, HTTP, Network folder, SMB, TWAIN, USB
Scan drivers	TWAIN, WIA
Scanner type	Flatbed & ADF scanner
Maximum scan area	216 x 356 mm
Output color depth	24 bit
Output grayscale depth	8 bit
Image formats supported	JPEG, TIFF
Document formats supported	PDF
Mac operating systems supported	Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra
Mobile operating systems supported	Android, iOS
Server operating systems supported	Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019, Windows Server 2022
Windows operating systems supported	Windows 10, Windows 11, Windows 8.1
Operating temperature (T-T)	10 - 32.2 °C
Operating relative humidity (H-H)	15 - 80 %
Faxing	Mono faxing
Modem speed	33.6 Kbit/s
Fax coding methods	JBIG, MH, MMR (Fax coding method), MR
Package depth	584 mm
Package width	559 mm
Package height	659 mm
Package weight	25600 g
PCL fonts	93
Printer fonts	PCL, PostScript
Printing colors	Black
Duplex functions	Copy, Print
Country of origin	China
Maximum duty cycle	175000 pages per month
Number of PostScript fonts	173
Number of print cartridges	1
Page description languages	PCL 5c, PCL 6, PDF, PostScript 3
Cables included	AC
Included cartridge capacity (CMY)	2000 pages
Included cartridge capacity (black)	2400 pages
Total input capacity	650 sheets
Total output capacity	250 sheets
Paper tray 1 input capacity	550 sheets
Auto document feeder (ADF) input capacity	100 sheets
Custom media width	76 - 216 mm
Custom media length	148 - 356 mm
Paper tray media types	Bond paper, Card stock, Envelopes, Glossy paper, Heavy paper, Labels, Letterhead, Lightweight paper, Plain paper, Pre-Printed, Recycled paper, Rough paper
Paper tray media weight	60 - 216 g/m²
ISO A-series sizes (A0...A9)	A4, A5
Maximum ISO A-series paper size	A4
Auto Document Feeder (ADF) media weight	52 - 120 g/m²
Current rating	3.7 A
Number of users	5000 user(s)
Languages support	Multi

Weight and Dimensions

Depth	452 mm
Width	479 mm
Height	514 mm