Xerox WorkCentre 3225

June 2014
2-19
Xerox® WorkCentre® 3215/3225 Multifunction Printer Service Manual
15-320 / 330 , 15-400
Status Indicator RAPs
15-320 / 330 Mail Server Connection Failure Fault
The printer is unable to contact the SMTP server.
The printer is unable to contact a DNS server to resolve the SMTP host name.
BSD-Reference: None
Initial Actions
1. Check the SMTP IP address or host name.
2. Check the network configuration.
Procedure
Check that the DNS server is online.
15-400 LDAP Communication Failure Fault
The machine is unable to contact the LDAP server.
BSD-Reference: 3.1A, 3.1B Printer Communications
Initial Actions
Switch On the power then switch Off the power.
Procedure
Printers using ethernet connection: The ethernet connection is good.
YN
Connect the printer to the ethernet
Printers using WiF connection: check the connections between the WiFi PWB and the Main
PWB. The connectors are fully seated.
YN
• Check that there is no contamination present.
• Reseat the connector.
Check the circuit between the WiFi PWB and the Main PWB. The circuit is good.
YN
Replace parts as required
Perform the following checks:
• Check the LDAP IP address or Host Name.
• Check that the LDAP port is open and connected.