Xerox WorkCentre 3225 User Manual

June 2014
3-9
Xerox® WorkCentre® 3215/3225 Multifunction Printer Service Manual
IQ9, IQ10
Image Quality RAPs
IQ8 Background RAP
Uniform toner contamination appears in most or all non-image areas of the printed sheet (Fig-
ure 1).
Initial Actions
• Check that media type settings are correct.
• Check that the paper meets specifications. Refer to Section 6 for product specifications.
• Check the life of the Toner Cartridge, refer to GP 6 Machine Reports.
Replace the Toner Cartridge if it has reached end of life, refer to the WorkCentre® 3215/
3225 User Guide for detailed instructions on how to replace the Toner Cartridge.
Procedure
• Switch off the power.
• Clean the contacts on the Print Cartridge, Toner Cartridge, and HVPS PWB.
• Switch on the power and make a test print.
The test print looks OK.
YN
Replace the HVPS PWB; (REP 1.6), PL 4.1.
Go to Call Closeout.
Figure 1 Background
IQ9 Residual Image (Ghosting) RAP
The image from a previous print appears on the current print (Figure 1).
Procedure
Switch Off the Power.
Check the Transfer Roller, PL 4.1 for the following:
• Wear or damage.
• The left and right tension springs for damage.
• Be sure all parts are installed correctly.
The Transfer Roller is OK.
YN
Replace the Transfer Roller; (REP 1.16), PL 4.1.
If problem continues, replace components in the following order:
Refer to the WorkCentre® 3215/3225 User Guide for detailed instructions on how to replace
the Drum Cartridge or Toner Cartridge.
• Drum Cartridge
• Toner Cartridge
• Fuser Module; (REP 1.17), PL 5.1.
• HVPS PWB; (REP 1.6), PL 4.1.
Figure 1 Ghost Image

Xerox WorkCentre 3225 Specifications

General

Print Technology	Laser
Functions	Print, Copy, Scan, Fax
Print Resolution	Up to 600 x 600 dpi
Monthly Duty Cycle	Up to 30, 000 pages
Paper Capacity	250 sheets
ADF Capacity	40 sheets
Memory	128 MB
First Page Out Time	As fast as 8.5 seconds
Processor	600 MHz
Paper Output Capacity	120 sheets
Duplex Printing	Manual
Copy Resolution	Up to 600 x 600 dpi
First Copy Out Time	As fast as 10 seconds
Maximum Number of Copies	99 copies
Scan Resolution	Up to 600 x 600 dpi
Fax Speed	33.6 Kbps
Weight	11.4 kg
Connectivity	USB 2.0, Ethernet
Media Sizes Supported	Letter, Legal, A4, A5, B5
Operating System Compatibility	Windows, Mac, Linux
Fax Transmission Speed	Approx. 3 seconds per page